Enrolment Consultant

JULIA GABRIEL CENTRE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in the education sector is expanding its team and is seeking passionate sales professionals. Successful candidates will engage with prospective parents and children, handle various enrollment activities and play a crucial role in achieving sales targets. With training opportunities and a supportive environment, this position fits those eager to grow in sales and customer service roles.

Benefits

Training opportunities

4 day work week

Off on Public Holidays

Sales commission scheme

Qualifications

• GCE 'O' / 'A' Levels / Diploma qualification, preferably in education.
• Bilingual proficiency to liaise with Chinese speakers.
• Experience in sales and customer service.

Responsibilities

• Achieve monthly sales targets while ensuring a quality customer experience.
• Handle the full suite of enrollment activities including various communications.
• Collaborate with internal teams to support recruitment activities.

Skills

Customer Service

Sales

Communication

Interpersonal Skills

Education

GCE 'O' / 'A' Levels / Diploma

Tools

CRM

Job description

We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Julia Gabriel Centre, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.

Job Highlights:

· Training opportunities

· Off on Public Holidays

· 4 day work week

Responsibilities:

● Achieve excellent sales results on a monthly basis, whilst ensuring a professional and high quality customer experience in all interaction

● Support cross selling activities to maximise enrollment opportunities

● Handle the full suite of enrolment activities, including walk–ins, email, calls, WhatsApp, social media interactions, and participation in marketing campaigns such as open houses

● Provide prompt, relevant and accurate information about the programmes, addressing the needs of prospective parents and their children

● Accountable for closely following up on all sales leads within the service level agreement to achieve monthly sales targets

● Coordinate and meet-up with parents pre/post trials, initial lessons and conduct centre tours as requested

● Maintain positive relationships with parents and their children at our centres

● Work closely with other Julia Gabriel Centre stakeholders to support and execute student recruitment activities and objectives to ensure enrolment growth

● Take ownership of any assigned tasks within the team.

● Collaborate with internal teams to ensure seamless execution of enrolment processes

Qualifications

● GCE 'O’ / ’A’ Levels / Diploma qualification, preferably in the education industry

● 5 days’ work week (Including both weekends)

● Bilingual proficiency to liaise with Chinese speakers

● Experience with CRM, in sales, and customer service

● Passion for sales and eagerness to learn.

● Motivated to achieve and surpass enrollment targets

● Excellent spoken, written communication and interpersonal skills

● Outgoing personality, skilled at engaging diverse customers

● Background in sales, marketing, or related fields will be advantageous

● Fresh graduates are welcome to apply

*Candidates must be able to work double weekends (both Saturday & Sunday).

Product and customer system management training will be provided. Sales commission scheme is offered as part of the remuneration package.