Enrolment Consultant

MIND STRETCHER EDUCATION; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

MIND STRETCHER EDUCATION seeks passionate individuals for a customer service role focused on enhancing student enrollment and providing excellent service. Ideal candidates are engaging, communicative, and ready to thrive in a dynamic educational environment, helping to inspire the next generation.

Benefits

Medical and Dental Benefits

Various Staff Benefits & Privileges

Training & Development

Job security with an established education group

Qualifications

• Engaging personality and desire to exceed customer expectations.
• Ability to thrive in a fast-paced, customer-centric environment.
• Good verbal and written communication skills in English.

Responsibilities

• Follow up with inquiries via various channels.
• Provide advice on programs and assist parents in selection.
• Establish and follow up on leads to meet sales targets.

Skills

Interpersonal skills

Communication skills

Customer service orientation

Job description

BE INSPIRED & INSPIRE OTHERS

Join US!

Founded in 2002, Mind Stretcher is the market-leading Tuition & Enrichment chain in Singapore, with 26 centres islandwide and an annual enrolment of 24,000 courses. As Educators with a Difference, we seek to inspire & stretch the potential of all students, regardless of their individual ability. We welcome like-minded talents who care deeply about nurturing & educating our future generation.

What You'll Do:
- Follow up with all inquiries from phone calls, social media platforms, emails, etc
- Provide advice to parents of prospective students on our Programmes/ Webinars/ Bootcamps and assist them in suitable Programme/ Webinars/ Bootcamps selection
- Respond to service challenges
- Establish new leads/ follow up on leads to achieve sales targets
- Develop and maintain good customer relationships to achieve sales and services objectives
- Work with various stakeholders in executing student enrolment strategies and objectives
- Other ad-hoc work tasks/ projects as required or assigned

What You Must Possess:
- An engaging personality and the desire to go the extra mile to service potential customers
- Excellent interpersonal skills and be a good team player
- Competent verbal & reasonably good written communication skills (English)
- An ability to operate in a fast-paced, diverse and customer-centric environment
- A pleasant and cheerful disposition

What You'll Get:
- Base Salary + Commission
- Job security with a very Established Education Group
- Medical and Dental Benefits
- Various Staff Benefits & Privileges
- Training & Development; On-the-job Learning
- Great & Passionate Colleagues
- Vibrant Environment