Engineer, System Support

VDL ENABLING TECHNOLOGIES GROUP (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading technology firm in Singapore is seeking a System Support Engineer to manage and provide technical support for IT systems and networks. The ideal candidate will have a degree in relevant fields and at least 3 years of experience in the semiconductor industry. Key responsibilities include troubleshooting IT issues, maintaining IT infrastructure, and ensuring data security and backups. Strong communication skills and proficiency in Microsoft Excel are essential.

Qualifications

• Minimum 3 years of working as a system support engineer in the semiconductor industry or similar roles.

Responsibilities

• Manage and provide technical support of IT systems and networks.
• Maintain and update all IT systems, devices, and peripherals.
• Troubleshoot and resolve all IT-related technical issues.
• Ensure security and proper access control of IT systems.
• Create regular backups of all relevant company data.
• Research and benchmark new developments in the IT industry.

Skills

Proficient in Microsoft Excel functions

Good communication skills

Education

Degree in Computer Science/Electrical and Electronic Engineering or relevant field

Job description

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap.

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance.
• Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Computer Science/Electrical and Electronic Engineering or other relevant field.
• Minimum 3 years of working as a system support engineer in the semiconductor industry or other similar roles.
• Proficient in Microsoft Excel functions.
• Good communication skills.