Engineer, SRE

Hex Trust; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative firm in the blockchain space is seeking a Site Reliability Engineer to ensure the stability and scalability of their digital asset custody technology. In this role, you will collaborate with development teams to enhance system performance and maintainability while managing production support. With a commitment to fostering a supportive and inclusive environment, this company invests in its people and promotes personal and professional growth. Join a team that is at the forefront of Web3 innovation, where your contributions will help shape the decentralized future and where you can enjoy competitive salaries, generous paid time off, and flexible work arrangements.

Benefits

Competitive Salaries & Bonuses

Generous Amounts of Paid Time Off

Flexible Work Arrangements

Access to Corporate Discounts

Medical & Retirement Plans

Professional Learning Opportunities

Cutting-edge Technology

Fun & Friendly Office Spaces

Regular Company & Social Events

Qualifications

• 2+ years in SRE or Production Support in the financial industry.
• Expert proficiency in Linux and Shell Scripting.
• Proven background in hands-on production/application support.

Responsibilities

• Ensure continuous operation of production environments.
• Collaborate with development teams to foster the SRE mindset.
• Manage Level 1 to Level 3 production support.

Skills

Linux

Shell Scripting

Monitoring and Instrumentation Tools

Problem-Solving Skills

Communication Skills

Education

Bachelor's Degree in Computer Science

Tools

GIT

JIRA

Notion

Node JS

MariaDB/MySQL

GitLab

Ansible

Kubernetes

Job description

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

Position Summary

Responsible for monitoring the digital asset custody technology stack to ensure the stack is operational 24x7, stable and has sufficient capacity. Provide timely root cause analysis of platform and application incidents, involving the key resources as needed, so we can quickly restore normal operation.

Building out automated solutions for complex operational problems using industry best practice and cloud native technologies. Actively seek out innovative solutions towards operational excellence and coordinate proactively with development, operations, and the wider platform team to improve system availability, security, performance, and maintainability.

Duties & Responsibilities

• Ensure continuous, scalable and robust operation of our production environments.
• Collaborate closely with the development teams in a fast-paced delivery environment to foster the SRE mindset as part of the software development process.
• Codify and rollout shared tooling and process/service to enable development teams continuously deliver new features while improving non-functional requirements such as system availability, security, performance, and maintainability.
• Working with development and DevOps to ensure the appropriate level of component redundancy and infrastructure capacity is in place.
• Proactively analyse events and provide ongoing recommendations to incorporate process improvements to prevent service impacting incidents.
• Manage Level 1 through to Level 3 production support.
• Participate in Blockchain node upgrades, management and deployments

• 2+ years in SRE or Production Support within experience in the financial industry, or managing business critical systems requiring 99.9% uptime.
• Proven background in hands-on production / application support.
• Expert proficiency in Linux, Shell Scripting, Monitoring and Instrumentation tools.
• Comfortable working with developer tools such as GIT, JIRA and Notion.
• Familiar with Node JS, MariaDB/MySQL and managing automated build/deployment pipelines (e.g. GitLab, Ansible).
• Familiar with Kubernetes clusters
• Strong problem-solving skills and be a confident communicator.
• Ability to work independently and comfortable to tight schedules.
• Bachelor’s Degree in Computer Science or related subjects.
• Excellent communication skills in English.
  
  

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our H.E.X. culture:

• Heart
• Empowerment
• Xcellence

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Flexible Work Arrangements
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events