Engineer, Service – Medical Devices

CHISON SG PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading medical devices manufacturer in Singapore seeks a Service Engineer to troubleshoot and repair ultrasound equipment. The role involves hands-on technical skills, documentation, and adherence to quality standards. Ideal candidates will have relevant educational backgrounds with experience in electronics repair.

Qualifications

• 2 years of experience in the EMS industry preferred.
• Hands-on experience with PCBA repair is a strong advantage.
• Proficient in Microsoft Office.

Responsibilities

• Troubleshoot and repair ultrasound medical equipment at system and component levels.
• Complete service reports and adherence to compliance standards.
• Communicate effectively with customers and manage service expectations.

Skills

Problem-solving

Multitasking

Critical thinking

Education

Diploma or Bachelor's Degree in Electrical and Electronics Engineering

Tools

BGA rework stations

Soldering irons

Hot air guns

Multimeters

Oscilloscopes

Job description

About Us

At CHISON Singapore, we pride ourselves on being a pioneer in the ultrasound medical devices industry. As a leading manufacturer, we are dedicated to advancing healthcare through cutting-edge technology and innovation. Our team is passionate about developing high-quality, reliable ultrasound solutions that improve patient outcomes and support healthcare professionals worldwide. Join us in our mission to transform the future of medical imaging.

Position Summary

As a Service Engineer, you will be responsible for troubleshooting, diagnosing, and repairing ultrasound devices and system components (i.e., PCBA, etc). You will work with a cross-functional team to identify root causes, perform detailed electronics repair, and maintain full compliance with medical device quality standards.

Key Responsibilities

• Troubleshoot, diagnose, and repair ultrasound medical equipment (i.e., PCBAs, motherboards, etc - at both system and component levels)
• Complete service reports, maintenance logs, and regulatory documentation with high accuracy.
• Communicate effectively with customers, manage service expectations, and escalate unresolved issues appropriately.
• Perform workshop maintenance tasks and ensure adherence to 5S and GDPMDS compliance standards in all repair areas.
• Carry out other tasks and ad-hoc assignments as delegated by supervisors to support operational needs.

Qualifications:

• Preferably 2 years of experience in the EMS industry, hands-on experience with PCBA repair is a strong advantage
• Solid understanding of basic circuit principles and electronic component characteristics
• Proficient in operating repair tools such as BGA rework stations, soldering irons, hot air guns, multimeters, and oscilloscopes
• Demonstrate a positive, proactive attitude with excellent problem-solving skills and the ability to multitask
• Steady hands and keen eyes to handle delicate components
• Require critical thinking and problem-solving skills
• Good with Microsoft Office
• Polytechnic graduates / diploma holders / or bachelor's degree holders in Electrical and Electronics Engineering / Biomedical Engineering / Computer Engineering