Engagement Programs Lead — Volunteers & Partnerships

LTA Land Transport Authority; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

LTA Land Transport Authority is seeking an Assistant Manager, Enforcement Engagement to drive community and stakeholder engagement initiatives, education programmes and campaigns. You will coordinate volunteers, schools, partners and vendors, turning insights into practical actions to improve compliance.

You will support piloting new initiatives, manage on-going outreach activities, and produce educational materials with design support, while maintaining records and reporting outcomes.

Qualifications

• Minimum 2–3 years in community or stakeholder engagement, campaigns, education programmes, events or programme coordination (fresh graduates with relevant internship or CCA experience may apply).
• Curious and open to new ideas, with the initiative to question how things are done and suggest better ways.
• Able to see how different pieces fit together, and turn ideas and insights into practical action.
• Interested in innovation, and keen to learn and use technology, data and AI tools in engagement work.

Responsibilities

• Support the identification and piloting of new initiatives and partnerships by gathering insights from enforcement data, ground observations, stakeholder feedback and good practices locally and overseas, including opportunities to use technology, data and AI.
• Handle day-to-day volunteer management, including onboarding, briefings, training, rostering and communications.
• Support the planning and execution of compliance campaigns and roadshows, working with Corporate Communications, designers and vendors to develop educational materials such as posters, leaflets and social media content.
• Coordinate school engagement and referrals under the juvenile offender referral framework, and support the delivery of education sessions for young offenders.
• Support partnerships with corporate stakeholders such as platform and fleet operators, for example through rider and driver briefings and joint safety initiatives.
• Support engagement with grassroots organisations, public agencies and community groups, and coordinate targeted outreach and joint activities with enforcement officers at hotspots, including logistics and post-activity reports.
• Maintain engagement, referral and volunteer records, track outreach numbers, and help evaluate outcomes and what works.
• Handle procurement, claims and administration for section activities.
• As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.

Skills

Stakeholder engagement

Event coordination

Education programmes

Public outreach

Communication skills

Data/AI awareness

MS Office

Canva

Tools

MS Office

Canva

Job description

LTA Land Transport Authority is seeking an Assistant Manager, Enforcement Engagement to drive community and stakeholder engagement initiatives, education programmes and campaigns. You will coordinate volunteers, schools, partners and vendors, turning insights into practical actions to improve compliance.

You will support piloting new initiatives, manage on-going outreach activities, and produce educational materials with design support, while maintaining records and reporting outcomes.