Employment Support Specialist - Job Coaching (Transition To Employment)

SPD; Singapore; On-site; SGD 35,000 - 60,000; Full time

Job summary

An established industry player is seeking an Employment Support Specialist to join their dynamic team in Singapore. This full-time role focuses on providing essential job coaching and support to individuals with acquired physical disabilities, helping them navigate their return-to-work journeys. You will work collaboratively in a multidisciplinary team, conducting assessments, facilitating group activities, and engaging with employers to ensure successful job placements. If you have a passion for empowering others and possess strong communication skills, this opportunity is perfect for you.

Qualifications

• Minimum 2 years of experience in customer service or career coaching.
• Understanding of Singapore’s healthcare and social service landscape.

Responsibilities

• Provide personalized job coaching and conduct vocational assessments.
• Support clients in job search and placement while advocating for their needs.

Skills

Job Coaching

Relationship Management

Vocational Counseling

Communication Skills

Interpersonal Skills

Education

Diploma or Degree in Psychology

Advanced Certificate in Supported Employment

Tools

Microsoft Office

Job description

Employment Support Specialist – Job Coaching (Transition to Employment)

Join us to apply for the Employment Support Specialist – Job Coaching (Transition to Employment) role at SPD.

This position is based in Singapore and is full-time.

Responsibilities

• Contribute as a team player in a multidisciplinary team to plan and deliver employment support services for clients with acquired physical disabilities.
• Provide personalized job coaching, including pre-employment preparation, on-the-job training, regular goal-setting, and building support networks.
• Conduct vocational assessments and job exploration activities.
• Support clients in job search and placement by advocating for their strengths and needs, and engaging with potential employers.
• Utilize relevant schemes and subsidies to support clients' return-to-work journeys.
• Coordinate all aspects of job placement, including workplace assessments, employment negotiations, and stakeholder communication.
• Plan and facilitate group activities to support clients’ employment goals.
• Take on case management responsibilities on a rotational basis, leading care planning and client progress.
• Maintain accurate records on client assessments, interventions, and outcomes.
• Stay informed about local laws and policies related to employment and disability support.
• Organize outreach activities to engage stakeholders in employment initiatives for persons with disabilities.
• Monitor program outcomes and provide reports to management.
• Collaborate with SPD’s Employment Support Programme (ESP) to optimize resources and outcomes.
• Perform any other duties as assigned by the Programme Head.

Minimum Requirements

• Diploma or Degree in Psychology, Social Work, Occupational Therapy, Physiotherapy, Human Resource Management, or related fields.
• Advanced Certificate in Supported Employment (ACSE) is an advantage.
• At least 2 years of experience in relationship management, customer service, career coaching, or vocational counseling preferred.
• Proficient in basic computer applications such as Microsoft Office, email, and data entry.
• Understanding of Singapore’s healthcare and social service landscape, with interest or experience in working with persons with disabilities.
• Excellent communication and interpersonal skills for engaging with diverse stakeholders.