Employee Relations Specialist

SHOPEE SINGAPORE PRIVATE LIMITED; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an experienced Employee Relations Specialist to enhance HR operations and foster a positive organizational culture. This role involves conducting thorough investigations into HR policy violations, collaborating with HR Business Partners and Legal teams, and analyzing trends to improve employee relations. The ideal candidate will possess strong conflict management and stakeholder management skills, along with excellent communication abilities. Join a dynamic team dedicated to continuous improvement and make a significant impact on the organizational culture.

Qualifications

• 5+ years of experience in Employee Relations or HR Business Partner role.
• Strong stakeholder management and negotiation skills.

Responsibilities

• Conduct thorough investigations into HR policy violations and employee grievances.
• Partner with HR teams to advise on investigation processes and compliance.

Skills

Stakeholder Management

Conflict Management

Negotiation Skills

Communication Skills

Investigation Processes

Education

Bachelor's Degree

Job description

Job Description

• Conduct fair and thorough investigations into allegations of violations of Shopee’s HR policies or local laws and other employee grievances
• Partner closely with HRBPs, Legal and local HR teams across the region to advise on local investigation processes, policies and compliance matters
• Triage Employee Relations cases and identify potential solutions to address different case types and actions appropriately by providing clear guidelines
• Analyse and track Employee Relations trends to proactively create a positive organisational culture and build HRBPs’ and Team Leads’ capabilities on managing Employee Relations cases
• Conduct periodic internal reviews or audits to identify gaps and suggest improvements in Ethics and Integrity processes and procedures
• Drive special projects, programmes and continuous improvement initiatives as needed, to enhance efficiency of HR operation

Requirements

• Bachelor's degree
• At least 5 years of working experience, preferably in Employee Relations and/or HR Business Partner role
• Experience in conducting investigations and advising on disciplinary and investigation processes
• Strong stakeholder management skills, with the ability to work across teams, regions and time zones
• Strong conflict management, negotiation skills and a sense of urgency
• Good listener, able to identify issues and provide practical solutions
• Excellent oral and written communication skills with the ability to deliver clear and succinct guidance and instructions
• Ability to exercise discretion and judgement in managing complex situations and handling sensitive information