NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
Job Description
As a Platform AI Engineer, you will be a hands‑on contributor within the AI Center of Excellence (AI COE), a centralized platform product team that builds and operates enterprise‑grade AI and data platforms. Your focus is on developing shared, production‑ready AI capabilities – such as LLM services, workflows, and platform integrations – that enable internal engineering teams to safely, reliably, and efficiently consume AI at scale.
What will you do?
AI Platform Engineering
- Build and enhance AI platform services using Python and cloud‑native technologies
- Implement AI workflows including RAG pipelines, inference services, and agent‑based logic
- Design AI services with production‑grade considerations such as latency, throughput, resilience, and cost efficiency
Platform Integration
- Integrate AI services with model platforms, AI gateways, vector databases, and inference runtimes
- Integrate with data pipelines (batch and streaming) to support AI workflows
- Work with observability and LLMOps tooling to enable monitoring and operational visibility
Reliability, Deployment & Operations
- Collaborate with platform engineers on deployment, scaling, and reliability in containerised / Kubernetes environments
- Participate in production support, incident resolution, and continuous improvement
- Balance rapid experimentation with enterprise requirements such as security, governance, and compliance
Developer Enablement
- Contribute to shared libraries, SDKs, and internal developer tooling
- Improve platform usability and overall developer experience
- Participate in code reviews, testing, and Git‑based CI/CD workflows
Qualifications
- Strong hands‑on experience building backend or platform services using Python
- 3‑5 years of professional software engineering experience, including work on shared or platform services
- 1‑2 years of hands‑on experience with AI, ML, or LLM‑based systems in production or pre‑production environments
- Experience with LLM integration patterns, including prompt engineering and RAG workflows
- Experience with vector databases (e.g. Milvus) and embedding‑based retrieval
- Understanding of model serving and inference runtimes (e.g. vLLM or equivalent)
- Familiarity with AI gateways and access‑control patterns for LLMs
- Experience integrating with data pipelines (batch and streaming)
- Basic understanding of LLMOps and observability concepts for AI systems
- Experience working in containerised and Kubernetes‑based environments
- Familiarity with Git‑based workflows and CI/CD pipelines
- Strong ownership mindset, collaborative approach, and willingness to learn evolving AI technologies
Why Join NCS
- Lead high‑impact Data & AI advisory programs for major enterprises and public sector clients
- Shape enterprise strategies and governance frameworks that drive real transformation
- Work with a talented, multidisciplinary team in a collaborative environment
- Competitive compensation and strong professional development support