#EG Lead / Senior / Project Manager

NCS Pte Ltd; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

NCS Pte Ltd in Singapore is seeking an Infrastructure Project Manager to lead and deliver infrastructure projects, ensuring they meet scope, time, and cost constraints. The role involves planning schedules, quality plans, budgets, and risk management with close stakeholder collaboration.

The ideal candidate has public sector project experience in Singapore and holds a PMP or CITPM. Strong leadership, governance knowledge, and adaptability to a dynamic environment are essential.

Qualifications

• Experience managing public sector projects in Singapore.
• Active project management certificate (PMP or CITPM).
• Familiarity with WAN/LAN/Internet/Voice/Video infrastructure.
• Strong leadership and negotiation skills.
• Ability to handle multiple projects under pressure.
• Knowledge of Singapore government regs and PDPA.

Responsibilities

• Lead, deliver and maintain projects within time, scope and cost.
• Plan schedules, quality plans, budgets, and risk management.
• Manage issues affecting scope, schedule and cost.
• Oversee integration of hardware, software, and data migrations.
• Monitor project finances and forecast costs.
• Coordinate cross-functional teams and stakeholders.
• Ensure service levels and smooth transition to operations.
• Manage contracts and vendor relationships.
• Ensure compliance with security standards and gov't regulations.

Skills

Project management

IT infrastructure

Leadership

Communication

Adaptability

Quick learner

Regulatory compliance

Cybersecurity awareness

Education

PMP/CITPM certification

Job description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

Overview

As an Infrastructure Project Manager, you will be responsible for the managing and implementing of Infrastructure-based projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customers' requirements. The Infrastructure Project Manager is also responsible for the following scope in addition to project administration, resource scheduling, project financial health monitoring, risk/issue management and quality assurance.

The broad area of your job responsibilities should cover the following:

What will you do?

Project & Service Management

Lead, deliver and maintain projects within time, scope, and cost

Plan & establish project schedules, quality plans, budgets, and communication and risk management plans

Manage issues arising out of scope definition and disputes that impacted scope, schedule, and cost

Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc

Manage project financials, ensuring project cost/ revenue forecast is done accurately

Oversee the implementation of the project with regards to schedules, budget, manpower and quality

Resolve project overrun issues

Track project progress and report to Senior Management and Customer

Manage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastage

Lead the project and service team on smooth project transition to operation in accordance to customer requirement and processes.

Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness

Customer/Vendor/ Stakeholder Management

Manage contracts and subcontractors

Effectively engaged stakeholders in project decisions and execution

Build long-term customer relationships by anticipating and exceeding customers' expectation

Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Strong customer-service orientation

Stakeholder Collaboration: Collaborate effectively with cross-functional teams (IT operations, engineers, vendors) to ensure project success.

Scope and Risk Management: Oversee project scope, budget, and risk, ensuring alignment with network objectives.

Experience in managing government-approved vendors and contractors.

Understanding of procurement processes and contract management within the public sector.

Team Management

Work cohesively, lead, guide, manage and motivate the projects' team members in delivering quality project works, eliminating project exceptions, and delighting the customers

Plan for optimal use of resources across teams comprising of Project and Technical competencies

Manage performance review of team and maintain open communication with team for feedback on continuous improvement

Ensure high individual and staff billability

Qualifications

The ideal candidate should possess:

Project Management Experience: The candidate should have experience managing public sector projects in Singapore and possess a valid active project management certificate (e.g. PMP, CITPM).

Understanding of IT Infrastructure: Familiarity with IT infrastructure components such as WAN, LAN, Internet, Voice, Video services, and structured cabling.

Teamwork and Leadership: Strong teamwork, leadership, issue resolution, and negotiation skills.

Communication Skills: Excellent communication skills, especially when working across remote teams.

Adaptability: Ability to thrive under pressure, handle multiple projects, and adapt to a dynamic environment.

Quick Learner: Proven ability to think critically and quickly learn new technologies.

Familiar with government regulations, security standards, and compliance requirements specific to Singapore.

Knowledge of data protection laws (such as the Personal Data Protection Act) and cybersecurity guidelines.

Technical Skillsets

Network and Server Infrastructure: Proficiency in designing, implementing, and managing network infrastructure components such as routers, switches, firewalls, load balancers, servers, storage, middleware and VPNs.

Cloud Technologies: Familiarity with cloud platforms (e.g., Azure, AWS, Google Cloud) and their infrastructure services.

Virtualization: Knowledge of virtualization technologies (VMware, Hyper–V, KVM) for server consolidation and resource optimization.

Storage Solutions: Understanding of storage technologies (SAN, NAS, DAS) and data management.