#EG Business Analyst

NCS Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NCS Pte Ltd is seeking a Business Analyst to bridge business stakeholders and the technical team. You will gather and analyze requirements, translate them into user stories, acceptance criteria, and specifications, and ensure alignment with business objectives throughout the project lifecycle.

You will lead workshops, coordinate SIT/UAT, and maintain traceability while collaborating with clients and internal teams. Experience with Jira/Confluence and familiarity with Agile/Scrum are preferred.

Qualifications

• Gather and document business and functional requirements.
• Translate needs into user stories, acceptance criteria and specs.
• Lead workshops and coordinate with business and tech teams.
• Experience with SIT/UAT and defect triage.
• Strong background in business and ideally finance projects.
• Proactive, adaptable, and quick to learn new tech.
• Understanding of APIs, system integration and software concepts.
• Familiarity with LLM, MCP integration.
• Minimum 3 years’ experience as a business analyst.

Responsibilities

• Engage stakeholders to identify problems, needs and opportunities.
• Elicit, analyse and document requirements.
• Translate requirements to user stories and specs.
• Facilitate workshops and walkthroughs with teams.
• Support solution design ensuring alignment with goals.
• Coordinate SIT/UAT and assist in defect triage.
• Maintain requirements traceability across the project.
• Act as liaison between development, PM and clients.

Skills

Business analysis

Requirements gathering

Stakeholder management

Agile/Scrum

API integration

UAT planning

Financial projects

Adaptability

LLM integration

3+ years experience

Tools

JIRA

Confluence

Excel

PowerPoint

Visio

Job description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

A Business Analyst at NCSServes as the critical bridge between business stakeholders and the technical team. Responsible for understanding business needs, gathering and analysing requirements, and ensures that the designed and delivered solution aligns with business objectives. The BA plays a key role throughout the project lifecycle, from problem identification, solution design to solution implementation, ensuring clarity, alignment, and measurable outcomes.

• Engage with business stakeholders to identify problems, needs, and opportunities
• Elicit, analyse, and document business and functional requirements
• Translate business needs into clear user stories, acceptance criteria and technical specifications
• Facilitate workshops, interviews, and walkthroughs with business and technical teams
• Provide consult to both client and internal teams on the direction to be taken with regards to solution as well as whether incorporating AI, Automation or Process Improvement is the best way forward
• Support solution design by ensuring alignment with business goals
• Participate in systems integration testing (SIT) coordinate user acceptance testing (UAT) and support defect triage
• Act as a liaison between development team, project management and clients throughout development to clarify requirements and manage scope
• Maintain traceability of requirements across the project lifecycle

Qualifications

• Requirements gathering and documentation (e.g., BRD, PRD, user stories)
• Proficiency in tools such as JIRA, Confluence, Microsoft Excel, PowerPoint and Visio
• Familiarity with Agile/Scrum and/or Waterfall methodologies
• Understanding of APIs, systems integration, and software development concepts
• Experience with user acceptance testing (UAT) planning and coordination
• Strong business background, experience with Financial Projects preferred
• Dynamic, adept at adapting to changes, able to collaborate well and work with multiple stakeholders
• Willing to spend time and capable of picking up new technology quickly
• Understanding of LLM, MCP, Integration of services
• Minimum 3 years’ experience as a business analyst

Additional Information

Why Join NCS

Lead high-impact AImanagement consultingprograms for major enterprises and public sector clients.

Shape enterprise strategies and governance frameworks that drive real transformation.

Work with a talented, multidisciplinary team in a collaborative environment.

Competitive compensation and strong professional development support.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.