COMPUTER TECHNICIAN

PROTECH ALLIANCE LLP; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is looking for a dedicated retail associate to join their team. This role involves engaging with customers, providing expert advice on computer components, and ensuring excellent customer service. You will be responsible for building customer loyalty and maintaining a well-organized work area. With a dynamic work environment and opportunities for personal growth, this position offers a chance to make a significant impact while enjoying attractive benefits, including a competitive salary and performance bonuses. If you are a team player with a passion for technology, this is the perfect opportunity for you.

Benefits

Medical Benefits

Insurance Coverage

Staff Purchase Discounts

Qualifications

• Good communication and interpersonal skills essential for customer interaction.
• Ability to maintain customer relationships and achieve retail sales targets.

Responsibilities

• Attend to customer requests and inquiries regarding computer components and repair services.
• Assist in retail operations and maintain inventory management.

Skills

Communication Skills

Interpersonal Skills

Customer Relationship Management

Retail Sales Target Achievement

Job description

Job Highlight

• Basic Salary + High Commission + Variable Performance Bonus (earn up to $4000)
• 5 days/6 days work week
• Medical Benefits, Insurance Coverage
• Staff Purchase Discounts

Responsibilities:

• Attend to customer request and enquiries on Computer Components / Repair Service / PC Customisation
• Recommend the ideal Computer Components to customer according to their individual preference through knowledge sharing
• Maintain good relationship with customers to build customer loyalty
• Basic housekeeping of work area
• Assist in retail operations, e.g. stock take
• May be required to be involved in Trade Fair and related events

Knowledge & Skills:

• Possess good communication & interpersonal skills and is a team player
• Presentable disposition & well-groomed
• Retail sales target achievement
• Customer relationship management – maintain and create new customer profile
• Ensure inventory management for individual counter
• Ensure excellent customer service is given to the customers (e.g. product knowledge)