Senior Service Technician (Equipment repair/West)

-; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading company in Southeast Asia is looking for a technician specialized in the repair and maintenance of heavy-duty equipment. This role involves providing technical support, performing service jobs, and ensuring customer satisfaction through timely and effective service delivery. The ideal candidate will have at least 5 years of experience and relevant qualifications, with a focus on communication and multitasking skills.

Qualifications

• Minimum 5 years experience in repair/troubleshooting of heavy-duty equipment.
• Ability to communicate effectively with customers and co-workers.

Responsibilities

• Perform service jobs and support after-sales activities for machines.
• Provide technical expertise to the service team for troubleshooting.
• Keep track of spare parts and inventory.

Skills

Repair/Troubleshooting

Electrical Diagram Reading

Hydraulic Schematics

Effective Communication

Multi-tasking

Basic Computer Skills

Education

ITE Certificate in Technical or Diploma in Electrical/Mechanical Engineering

Job description

• Reporting to the General Manager for the Service Operations in the Southeast Asia territory, comprising of contract service job, machine repair and maintenance business, and trading of parts.

• Perform service jobs in the equipment operation and support after-sales activities of all the machines delivered or commissioned by Southeast Asia Office.

• To provide technical expertise to all under his responsibility and assist Service team in trouble shooting and machine issues.

• To provide service team with technical expertise on machine trouble shooting and breakdown analysis.

• Organize product demo according to the needs of the customer.

• Plan visits to customers and report on the visit conducted.

• To offer service contracts to customers promptly or within one month of equipment delivery; with the assistance of the General Manager.

• To ensure a Service Report is filled up and signed by the customer upon completion of every service job.

• To keep track and record all the spare parts and inventory.

• To observe the company's safety policy, housekeeping, and operation procedures in the course of work.

Requirements:

• Minimum ITE Certificate in Technical or Diploma in Electrical/Mechanical Engineering

• At least 5 years of experience in repair/troubleshooting of heavy-duty equipment

• Ability to read electrical diagram, hydraulic schematics

• Ability to multi-task and prioritize multiple projects

• Able to communicate effectively with customers and co-workers at all levels

• Basic computer skills, including experience with entering documentation/notes about repairs

• Candidate with own vehicle preferred

• Monday to Friday (9am to 5pm) | Office: Bukit Batok

We invite interested and qualified candidates to send in your detailed resume (MS Word Format), stating your reasons for leaving each employment, last drawn salary in all past employment and expected salary to [e-mail] cc [e-mail]. Please indicate the position you are applying in your email subject.

We regret to inform that only shortlisted candidates will be notified

EA License: 90C3627

EA Reg No: R1108020