Senior / Executive, Office of Improvement Science (Process Improvement)

Changi General Hospital; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a motivated individual to join their Office of Improvement Science. This role offers the chance to engage in transformative projects that enhance care processes and contribute to the hospital's mission of sustainable excellence. You will work closely with healthcare stakeholders, applying methodologies like Six Sigma and Lean to drive improvements. Ideal candidates will possess strong analytical and problem-solving skills, along with a collaborative spirit. This is a unique opportunity to make a meaningful impact in a dynamic healthcare environment.

Qualifications

• Bachelor’s degree required; healthcare experience preferred.
• 1 year experience in Improvement Sciences like Six Sigma or Lean.

Responsibilities

• Facilitate improvement projects to deliver value to patients.
• Support data analysis and training for Quality Improvement.

Skills

Analytical Skills

Critical Thinking

Problem-Solving

Interpersonal Skills

Communication Skills

Project Management

Education

Bachelor’s Degree in any relevant discipline

Tools

Six Sigma

Lean

Model for Improvement

Design Thinking

Job description

The Office of Improvement Science (OIS) is an integral part of Changi General Hospital’s transformative journey towards a value-based healthcare system, for patients across the care continuum in the eastern part of Singapore. You will have first-hand opportunities to be intimately involved in the transformation of care processes and contribute to the Hospital’s goals of achieving sustainable excellence.

Responsibilities:

1. Facilitate improvement projects using known improvement methodologies and ensure that projects are being driven to deliver value to patients and organisation
2. Working closely with healthcare stakeholders to design and improve care processes across various care settings eg. primary care and care in the community
3. Support collection and perform analysis and interpretation of data
4. Support and deliver training for Quality Improvement (QI) and Safety Science (SS)
5. Plan and execute activities for culture building on QI and SS
6. Support various Quality and Safety committees / workgroups in the Hospital
7. Any other duties assigned from time to time

Requirements:

• Bachelor’s Degree in any relevant discipline
• Candidates with healthcare experience preferred. Entry level graduates from reputable universities are welcome to apply
• 1 year of working experience preferably with Improvement Sciences exposure eg. Model for Improvement, Six Sigma, Lean, Human Factors, Design Thinking, Psychology, Sociology
• Strong analytical, critical thinking and problem-solving skills
• Effective team player with strong interpersonal skills
• Facilitation, communication capabilities and project management skills will be an added advantage
• Good attention to details and able to work independently with appropriate coaching

Only shortlisted candidates will be notified