Regional Sales Manager (Aerospace MRO)

Liebherr-Singapore Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

Liebherr-Singapore Pte Ltd is seeking a dynamic professional for the role of Aftermarket Sales in the MRO business. The successful candidate will drive sales strategies, maintain customer relationships, and contribute to business growth in the APAC region. This role requires strong business acumen, proven sales experience, and the ability to navigate the aerospace industry effectively.

Benefits

Comprehensive medical and dental benefits

Two-way transportation to/from Clementi MRT

Friendly and nurturing environment

Good work-life balance

Qualifications

• Proven experience in business development/sales & marketing/customer service, preferably in aerospace.
• Strong business acumen and customer-focused mindset.
• Excellent proficiency in digital tools and languages.

Responsibilities

• Drive sales strategy and campaigns for MRO business and spare sales.
• Develop and maintain strong customer relationships.
• Achieve annual sales targets and manage customer satisfaction.

Skills

Business Development

Sales & Marketing

Customer Service

Negotiation

Communication

Interpersonal Skills

Education

Degree in International Business, Business Management, Aerospace / Mechanical Engineering

Tools

CRM applications (e.g. MS Dynamics)

MS Office suite

Power BI

Job description

What We Offer

Experience the Liebherr Culture and Belief of “One Passion. Many Opportunities.” Immerse in our diversified workforce and make a meaningful, real-world impact with our organisation. We offer a competitive starting salary along with comprehensive medical and dental benefits. Additional perks include two-way transportation provided to/from Clementi MRT, a friendly and nurturing environment and good work-life balance.

The Job

The position holder is responsible for driving aftermarket sales in MRO business and spares, achieving annual sales target & profitability with assigned customers within the APAC region. They are also expected to develop and maintain close customer association, gather competitive commercial intel from internal and external sources, and provide forward recommendations for business growth.

What You Can Expect of the Job

• You’ll develop and drive sales strategy and campaigns for MRO business & spare sales, including landing gear overhaul campaigns, component modifications or retrofit campaigns and initial spares provisioning.
• You’ll advance and secure long-term contracts, including understanding market trends and identifying opportunities, driving sales pursuit, building business cases, and leading commercial & contract negotiations.
• You’ll position and market Liebherr-Aerospace aftersales services/products, such as health management and predictive maintenance solutions and surplus trading for incremental sales.
• You’ll achieve annual financial targets for both sales revenue and EBIT.
• You’ll cultivate, manage and develop strong business relationships with customer’s key stakeholders, maintain routine interface with customer contacts at all levels and ensure excellent customer service and experience.
• You’ll act as the escalation point to the customer for Account Receivables and ensure the customer’s statement of account with Liebherr is healthy.
• You’ll support and drive regular customer satisfaction surveys (e.g. annual Airbus supplier rating, AER trust survey).
• Any other duties as assigned.

What We Expect of You

• Degree in International Business, Business Management, Aerospace / Mechanical Engineering, or other equivalent discipline.
• Proven professional experience in business development / sales & marketing / customer service roles or equivalent, preferably in the aerospace/aviation industry.
• Extensive network within the aerospace/aviation industry.
• Strong business acumen, vision of short, mid, long-term strategy and a customer focused mindset.
• Excellent demonstrated proficiency in efficient usage of digital tools, such as CRM applications (e.g. MS Dynamics), MS Office suite, Power BI, Online IT Platform.
• Excellent interpersonal, presentation, negotiation and communication skills: fluent English (written/oral); additional relevant language(s) of advantage.
• In depth understanding of P&L, legal and regulatory requirements.
• Ability to put together a business proposition (including business case/plan, review of offer, and presentation).
• Good team player with the ability to work independently in a multi-cultural and fast paced business environment and display a strong sense of accountability.
• Work on a flexible schedule which may involve working outside of regular business hours (as required from time to time).
• Support meetings, seminars, workshops, exhibitions and company functions/events.
• Business travel, possibly on short notice, estimated 30% - 50%.

Who We Are

Liebherr-Aerospace is a leading European manufacturer and global supplier of Air Management, Flight Control, Actuation and Landing Gear systems as well as Gearboxes. Liebherr-Aerospace’s dedicated regional service centre, Liebherr-Singapore, provides a wide range of support services to the aviation industry in Asia-Pacific.