Workplace Ambassador

JLL; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Community Representative to enhance workplace culture and employee engagement. In this role, you will create a welcoming environment, manage communications, and organize community events that foster collaboration and well-being. With a commitment to professional growth and a supportive culture, this position offers an exciting opportunity to thrive in a dynamic environment. Join a leading firm that values teamwork, ethics, and excellence, and contribute to shaping a better future in real estate.

Benefits

Comprehensive health benefits

Flexible working hours

Professional development opportunities

Employee wellness programs

Qualifications

• Strong customer service skills to create a welcoming environment.
• Ability to foster community and support employee needs.

Responsibilities

• Manage workplace communications and support employee needs.
• Plan and execute community events to promote networking.

Skills

Customer Service

Community Engagement

Event Planning

Communication

Education

High School Diploma

Bachelor's Degree in Business or related field

Tools

Corrigo platform

Job description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you have deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Duties & Responsibilities

1. Creating a welcoming environment for employees, internal and external clients, by providing authentic, caring, and timely service.
2. Fostering a sense of community and creating happiness at work for our clients.
3. Curating a welcoming and collaborative community environment that supports an inclusive culture for our employees.
4. Building relationships with our employee community and proactively gathering information to anticipate their needs and deliver outstanding customer service.
5. Managing workplace communications and the channels used to share local information, building updates, and upcoming events with our employee community.
6. Supporting and guiding employees on how to use amenities to maximize productivity.
7. Planning and executing community events to promote employee networking, wellness, and our mission.
8. Collaborating with other Community Representatives to share best practices and seek advice on specific issues.
9. Managing all aspects of the account’s soft services.
10. Performing work ethically and with cultural sensitivity and integrity.

Additional responsibilities include:

• Having good knowledge of surrounding amenities (e.g., ATM locations, restaurants, train stations).
• Supporting the Workplace Team in responding to corporate service requests.
• Ordering office supplies and booking meeting rooms.
• Providing Helpdesk support by responding to requests and tickets logged into the Corrigo platform, ensuring follow-up.
• Updating the list of vendors and contacts.
• Assisting in collating monthly reports.
• Supporting other operational or business needs as assigned by the manager.
• Handling vendor invoices, including coding and tracking payments.
• Responding to ‘fix me’ stickers and closing the feedback loop.

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in what you bring to the table!

Personalized Benefits

JLL offers a supportive culture and comprehensive benefits that prioritize mental, physical, and emotional health to support your well-being and growth.

About JLL

We’re JLL—a leading professional services and investment management firm specializing in real estate, with operations in over 80 countries and a workforce of over 102,000. As a Fortune 500 company, we are committed to sustainability and corporate social responsibility, aiming to shape the future of real estate for a better world through innovative technology and sustainable solutions. Our core values of teamwork, ethics, and excellence guide us, and we are dedicated to creating a diverse and inclusive culture where everyone feels valued and empowered to reach their full potential.