Engineer, Network & Security (Ref 26076)

Jobline Resources Pte Ltd; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled network engineer to provide 24x7 support and ensure optimal network performance. In this role, you will be responsible for configuring and administering routers and switches, managing firewall products, and maintaining high service level agreements. Your expertise will help train junior staff and ensure effective communication across all levels. Join a dynamic team where your contributions will directly impact the reliability and security of critical network systems. If you have a passion for technology and a commitment to excellence, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in configuring routers and switches.
• Strong understanding of network systems and security.

Responsibilities

• Participate in 24x7 support on a rotational basis.
• Ensure SLA levels are achieved for all fault cases.
• Train L1/L2 staff on firewall and legacy products.

Skills

Router Configuration

Switch Configuration

Firewall Management

Network Architecture

Interpersonal Skills

Communication Skills

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Technology

Bachelor’s degree in Engineering

Tools

Cisco Routers

Checkpoint Firewall

Job description

Responsibilities

• Participate in maintenance standby duty to cover 24x7 support on rotational basis pre-assigned by the team lead

• Ensure SLA Level is achieved every single fault case.

• Ensure escalation is carried out when a fault call is beyond the knowledge of L1/L2.

• Attend to daily call assignment.

• Attend to preventive maintenance not limited to hardware inventory.

• Follow up case from opening till closure.

• Update incident tickets properly and promptly.

• Train L1/L2 on his own competency. Example firewall/legacy products

• New assignment by Ops manager or TSM when needed.

Requirements

• Bachelor’s degree or higher in Computer Science/Information Technology/Engineering or relevant field

• 5 years and above of experience in configuring and administering routers and switches (e.g. Cisco routers and switches, etc), Checkpoint firewall products

• Good understanding of network system, network architecture, routing, switching, firewall and security

• Good interpersonal and communication skills to interact effectively at all levels

• Obtain certifications required to support key customers.

• Perform weekend or after office hours duty if required.

• 24x7 standby support is required.

Licence no: 12C6060