Customer Service Officer cum Front Desk

RK Recruitment Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Front Desk Officer to manage reception duties and support internal operations. This role involves overseeing visitor registration, coordinating with building management, and maintaining records. The ideal candidate will thrive in a fast-paced environment, demonstrating strong communication skills and the ability to multitask effectively. If you're self-motivated and enjoy interacting with diverse stakeholders, this position offers a fantastic opportunity to contribute to a dynamic workplace.

Qualifications

• Proven track record in a similar role within a professional environment.
• Capable of handling sensitive information with discretion.

Responsibilities

• Manage reception duties including visitor registration and call handling.
• Prepare meeting rooms and assist new hires in navigating office facilities.

Skills

Microsoft Office

Communication Skills

Situational Awareness

Multitasking

Confidentiality

Job description

Job Info:

• Salary: Basic up to $3500

• Working Hours: Monday - Friday (8:30am - 5pm)

• Location: Central (Near to Telok Ayer mrt)

Job Scope:

1. Front Desk Services

• Manage reception duties including visitor registration, call handling, mail/courier coordination, and liaison with building management for access and events

2. Internal Support & Onboarding

• Prepare meeting rooms, provide light hospitality, and assist new hires and visitors in navigating office facilities and policies

3. Workplace Operations & Security

• Oversee access card management, maintain clean shared spaces, coordinate with building management for repairs, and support meeting logistics and room setups

4. Inventory & Records Management

• Maintain records (visitor logs, access, onboarding), update facility info on SharePoint, assist with admin tasks, and monitor supply levels

Requirements:

• Proven track record in a similar role within a professional and fast-paced environment

• Demonstrates strong situational awareness with the ability to take appropriate action and follow through while effectively mitigating risks

• Adaptable and flexible, with the ability to multitask and reprioritize effectively in a dynamic work setting

• Capable of handling a broad range of tasks and managing sensitive information with utmost confidentiality and discretion

• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook (calendar management), and email.

• Good communication skills, both written and verbal, with the ability to engage confidently and professionally with stakeholders across all levels.

• Highly responsible, self-motivated, and able to work independently with minimal supervision

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We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK RecruitmentPte Ltd |EA License No.:20C0280

Chou Jia Hooi |EA Personnel No.: R23115147