Manager, Regional Risk (Operations Excellence Project Delivery)

DHL Supply Chain; Northeast; On-site; SGD 80,000 - 120,000; Full time

Job summary

DHL Supply Chain is seeking a Manager, Regional Risk to lead risk processes for project delivery across APAC. The role requires expertise in supply chain operations and project management, focusing on ensuring successful project outcomes through effective risk management and stakeholder communication.

Qualifications

• More than 5 years of experience in supply chain and logistics.
• Expertise in project management and change management methodologies.
• Ability to work effectively across APAC regional cultures.

Responsibilities

• Lead risk and assurance processes for Operations Excellence Project Delivery.
• Set up monthly reporting and review process for project reviews.
• Conduct health checks and quality management reviews.

Skills

Communication Skills

Problem Solving

Attention to Detail

Data Analytics

Education

Bachelor’s degree in Business, Supply Chain, or Operations

Tools

Power BI

Job description

About Us

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work certified.

Responsibilities

The Manager, Regional Risk is responsible for leading the risk and assurance processes for the Operations Excellence Project Delivery team across the APAC region, ensuring all major change projects complete their assurance processes effectively. It focuses on aligning with benefits realization and start-up performance of large-scale projects. Additionally, the role involves providing analytical data and reporting on active projects to the APAC COO, facilitating informed decision-making and identifying any risks or deviations related to Earnings Before Interest and Taxes (EBIT) or service quality.

• Set up an efficient monthly reporting and review process (with simple reporting templates, data visualizations/dashboards, etc.) to support detailed country project reviews.
• Ensure that all required project documentation is completed to quality standards, kept up to date, available throughout the project, and maintained in the project database.
• Build strong working relationships and ensure delivery of appropriate communication to all stakeholders.
• Obtain feedback from all stakeholders at critical assurance areas to ensure that project efforts meet customer and BCA expectations.
• Conduct health checks and quality management reviews to review performance, identify points of risk, and make recommendations for improvements that lead to risk minimization and successful project delivery.
• Establish quality reviews and reporting on assurance scores to protect against underperformance.
• Deploy previous lessons learned output and feedback to drive continuous improvement.
• Enable transparency by leveraging digital tools and dashboards to drive progress of projects.
• Responsible for managing and governing the DePICT project management methodology and risk management process.

Requirements

The ideal candidate should possess a solid understanding of the Supply Chain industry and operational experience. He/She should have expertise in project management and change management methodologies and the ability to work effectively across APAC regional cultures and business norms.

• More than 5 years of experience working in the supply chain and logistics industry.
• Understanding of operational excellence roles & responsibilities and operating models.
• Good interpersonal communication skills (verbal & written).
• Experience with Data Analytics Tools such as Power BI.
• Bachelor’s degree in Business, Supply Chain, or Operations.
• Strong communication skills, attention to detail, problem-solving abilities.