IT Service Team Lead [5-day work, office hours only]

STAFFKING PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking a team lead for IT services. This role involves managing daily operations, overseeing IT support quality, and ensuring team performance meets KPIs. Ideal candidates will have experience in IT service environments and strong leadership skills.

Benefits

Fixed salary up to $4000 basic

5-day work

Great career progression

Qualifications

• Experience as a senior/team lead in IT service environment.

Responsibilities

• Support the supervisor in managing daily operations of IT services.
• Act as on-site team lead to ensure KPIs and SLAs are met.
• Oversee quality of IT support delivery and customer experience.

Skills

Leadership

IT Service Management

Job description

Benefits:

• Fixed salary up to $4000 basic

• 5-day work

• Great career progression

Job Scope:

• Support the supervisor in managing daily operations of IT services for internal employees.

• Handle staffing, scheduling, and performance management

• Act as on-site team lead to ensure KPIs and SLAs are consistently met.

• Oversee the quality of IT support delivery and customer experience.

• Help build knowledge-sharing processes to enhance IT service effectiveness.

Job Requirement:

• Experience as a senior/team lead in IT service environment

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Teo Yong Han (R22110013)