Customer Service Executive (Workshop/6 mtns contract)

People Profilers Pte Ltd; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in the automotive sector. This role involves engaging with customers, providing technical advice, and ensuring smooth operations within the workshop. You'll be responsible for managing quotations, negotiating service pricing, and liaising with contractors. The position offers a maternity cover from August 2025 to January 2026, with potential for extension. If you're proactive, possess strong interpersonal skills, and thrive in a collaborative environment, this opportunity is perfect for you.

Benefits

Flexi Benefits

Annual Leave

Competitive Remuneration Package

Qualifications

• 1-3 years of experience in the automotive industry/workshop preferred.
• Proficient in MS Office, especially Word and Excel.

Responsibilities

• Attend to walk-in customers and internal inquiries.
• Update customers on vehicle collection after repairs.
• Prepare quotations and manage work orders.

Skills

Interpersonal Skills

Proactive Attitude

Communication Skills

MS Office (Word & Excel)

Education

GCE O Level

Job description

Responsibilities

• Attending to walk-in customers / Internal company enquiries & issues

• Identifying and responding to customers needs by providing technical advice

• To update customers when vehicles are ready for collection after ensuring all repairs are completed

• Doing customer quotations & following up with customers on the service/repair

• To negotiate with customers on service/repair pricing

• To convince external customers to take up contract packages

• Updating of daily report

• To check stocks and inventory of parts needed for workshop daily service and repair

• End month to check backdated invoices (if any), assist to do accrual list

• Checking of work orders ensuring all billing and purchase invoices are keyed & closing of work orders

• To do daily system entry, billing of invoices (internal & external) & in-house contractors supplier invoices

• Do follow up with external customers on outstanding/overdue payments (credit/cash)

• Follow-up on the WIP vehicles in the workshop on progress & update accordingly

• To liaise & press the workshop on the progress of urgent jobs

• Raise job orders to workshops & contractors

• Liaise with in-house contractors on the service/maintenance of the vehicles & provide feedback/update to customers

• Prepare quotations and raise Work Orders accordingly

• Ordering of office stationery, etc.

• Draft contracts and check pricing for all vehicles

Requirements

• GCE O Level with1-3 years of work experience in automotive industry/workshop preferred

• Good interpersonal skills, proactive, independent with positive attitude, good team player and able to communicate with all levels of staff

• Proficient in MS Office - Microsoft Word & Excel

• Maternity cover fromAug 2025 - Jan 2026, may extend for another 6 months

• Tuas,Monday to Friday: 08:30 AM - 05:30 PM,Alt Saturday: 08:30 AM - 12:30 PM

• Basic + prorated flexi benefits & AL

• Job Reference: LR8Y777X

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [e-mail]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: [phone]

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann