Infrastructure Engineer (Banking IT/Contract/East)

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking a Storage Engineer to manage and support enterprise storage infrastructure. The role involves configuring, maintaining, and troubleshooting SAN and NAS systems while ensuring compliance with security and operational standards. Candidates should have experience with various storage platforms and be able to work shifts. This position offers the opportunity to collaborate with multiple teams and improve storage solutions.

Qualifications

• 2-3 years of experience in enterprise storage support.
• Experience with at least two storage platforms.
• Basic knowledge of SAN/NAS technologies.

Responsibilities

• Perform onboarding, configuration, monitoring, and troubleshooting of SAN/NAS systems.
• Assist in firmware and software upgrades.
• Conduct performance tuning and capacity planning.

Skills

Storage Administration

Troubleshooting

Performance Tuning

Capacity Planning

Compliance

Collaboration

Tools

Brocade SAN

Huawei

Dell

Hitachi

NetApp

Windows

Linux

VMware

Job description

About the Role

The Bank’s critical IT services depend on enterprise storage infrastructure. To ensure performance, security, and reliability, we are hiring a Storage Engineer to support Storage Area Network (SAN) and Network Attached Storage (NAS) operations.

In this role, you will assist in configuring, maintaining, and troubleshooting at least two enterprise storage platforms, such as Huawei, Dell (SAN/ECS), Hitachi (HDS), or NetApp. Additionally, you will work with Brocade SAN fabric management. The role requires strict adherence to the bank’s compliance, security, and operational standards.

Key Responsibilities

Storage Administration & Support

• Perform onboarding, configuration, monitoring, and troubleshooting of SAN/NAS systems.

• Assist in firmware and software upgrades to maintain system supportability.

• Implement storage changes in compliance with standard processes and guidelines.

• Provide on-site Data Center support for system maintenance and break-fix tasks.

• Support patching, break-fix, and disaster recovery operations.

• Conduct performance tuning and capacity planning to optimize storage utilization.

SAN Fabric & Connectivity

• Assist in the configuration and management of Brocade SAN switches.

• Monitor SAN fabric health, troubleshoot connectivity issues, and escalate as needed.

Incident & Problem Management

• Attend to incident/issue calls and provide prompt updates to management.

• Troubleshoot storage-related issues and support system recovery efforts.

• Escalate major incidents and work with senior engineers to resolve complex problems.

• Perform root cause analysis and implement preventive measures.

Compliance & Process Adherence

• Maintain accurate storage asset inventory and documentation.

• Follow security policies and access control guidelines.

• Ensure full compliance with bank regulations, risk management frameworks, and audit requirements.

• Participate in internal and external audits, addressing compliance gaps where necessary.

Collaboration & Continuous Improvement

• Work with application, infrastructure, and operations teams on storage-related tasks.

• Learn and apply new technologies to improve efficiency, automation, and supportability.

Requirements

Technical Skills

• 2–3 years of experience in enterprise storage support

• Experience with at least two of the following storage platforms: Huawei, Dell, Hitachi (HDS), or NetApp.

• Basic knowledge of SAN/NAS technologies, including:

  • Volume management

  • Snapshots

  • Replication (HyperMetro, SRDF, GAD, Local replication, Snapmirror)

  • Multipathing software

  • Storage monitoring tools

• Familiarity with Brocade SAN switches (zoning, fabric monitoring, troubleshooting).

• Basic understanding of Windows, Linux, and VMware environments.

• Knowledge of networking and information security principles.

• Must be able to work on a shift basis.

We regret to inform only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)