CUSTOMER SERVICE MANAGER - MANUFACTURING (SWISS MNC)

People Profilers Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading Swiss Manufacturing MNC is seeking a motivated individual for a Customer Service role. The successful candidate will manage client orders, prepare quotations, and ensure client satisfaction. This position offers a competitive salary package and flexible working hours, including WFH options.

Benefits

Good Benefits

Flexible working hours

Work from Home available

Qualifications

• At least 2 years of relevant Customer Service or Inside Sales experience.
• Experience in High-mix, low-volume manufacturing.

Responsibilities

• Preparation of quotations and follow up with clients.
• Processing orders and scheduling deliveries.
• Conducting sales presentations and ensuring client satisfaction.

Skills

Customer Service

Sales

Negotiation

Client Satisfaction

Chinese

Job description

• Up to $4,300 Basic + $200 Monthly Fixed Allowance + AWS + 2 Months Bonus

• Swiss Manufacturing MNC, Good Benefits

• Monday to Friday

• Working location: West

• Flexible staggered working hours with WFH available

Responsibilities:

• Preparation of quotations to clients and follow up proactively on the outcome

• Processing of clients’ orders, plan & schedule deliveries and preparation of shipping documents

• Attend & resolves client enquiries, feedbacks or complaints.

• Preparation of purchase requisition to Procurement team

• Conduct sales presentation and negotiable with clients key decision maker

• Ensuring client satisfaction

Requirement:

• At least 2 years of relevant Customer Service, Inside Sales or Key Account Management experience

• Relevant experience in High-mix, low-volume (HMLV) manufacturing or small parts manufacturing.

• Proficient in Chinese to liaise with Chinese speaking clients

Kindly email your resume in a detailed Word format to

[e-mail]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number:02C4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Tel:[phone]