Project Coordinator- Immigration Services

GLOBEVISA CONSULTANT PTE LTD; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated individual to enhance client engagement and support in the immigration sector. This role offers a unique chance to develop professional knowledge while interacting with high-net-worth clients. The ideal candidate will excel in communication, relationship building, and problem-solving, contributing to project promotion and client satisfaction. With a clear pathway for career progression, this position is perfect for those looking to grow within a supportive and dynamic environment.

Benefits

Comprehensive medical benefits

Attire allowance

Phone allowance

Computer allowance

Qualifications

• Over 3 years of relevant experience in client engagement and support.
• Proficient in English and Mandarin for effective communication.

Responsibilities

• Collaborate with sales consultants to evaluate client eligibility.
• Offer expert guidance to clients and prepare necessary documentation.
• Facilitate timely resolution of client complaints.

Skills

Communication Skills

Relationship Building

Problem-Solving

Self-Motivation

Detail Orientation

Job description

Incentive Package:
Base salary + Annual Performance Bonus
Convenient office location near Telok Ayer/Raffles Place MRT.
Comprehensive medical benefits.
Attire, Phone, Computer allowances provided.
Working hours from 9am to 6pm, Monday to Friday. Enjoy a challenging and easy-going environment.

Job Responsibilities:

●Client Engagement Development: Collaborate with sales consultants to evaluate client eligibility and provide insights on products and immigration policies to identify and engage potential clients.

●Client Support and Consultation: Offer expert guidance to clients, addressing inquiries about products and policies. Prepare necessary documentation to ensure successful applications.

●Complaint Resolution: Facilitate the timely resolution of client complaints, maintaining a high level of client satisfaction.

●Project Promotion Contribution: Assist in developing and executing project promotion strategies aligned with company objectives and market demands by creating marketing materials.

●Additional Responsibilities: Undertake other tasks related to channel development as assigned by senior leadership.

Job Requirements:

●Experience: Over 3 years of relevant experience.

●Communication Skills: Excellent proficiency in both English and Mandarin to effectively communicate with Mandarin-speaking clients.

●Relationship Building: Strong ability to build and maintain relationships with sales consultants and potential clients.

●Problem-Solving: Exceptional problem-solving skills with a focus on delivering effective solutions.

●Self-Motivation: Capable of working independently as well as collaboratively within a team.

●Detail Orientation: Proactive and adaptable approach with strong attention to detail.

About the Role:

This position provides an excellent opportunity to gain professional knowledge in the immigration business while enhancing communication skills through interactions with high-net-worth clients and key stakeholders. It offers a clear pathway for career progression and leadership development within the organization.