IT Assistant

ACE BUSINESS PRIVATE LIMITED; Singapore; On-site; USD 30,000 - 50,000; Full time

Job summary

An innovative technology solutions provider is seeking an IT Assistant to support daily IT operations. This role involves troubleshooting, system maintenance, and hardware/software setup, ensuring smooth technical operations. The ideal candidate will be a team player with strong communication and problem-solving skills, contributing to the successful delivery of technical projects and customer satisfaction. Join a dynamic environment where your contributions will help shape the future of technology solutions, making a real impact on client satisfaction and operational efficiency.

Qualifications

• Team player with a positive attitude and willingness to learn.
• Good communication and organizational skills.

Responsibilities

• Provide technical support for hardware, software, and network issues.
• Assist with system installation, setup, and ongoing maintenance.
• Manage technical projects ensuring timely delivery.

Skills

Technical Support

Problem Solving

Communication Skills

Organizational Skills

Education

Diploma

Job description

Ace Business Pte Ltd is a growing technology solutions provider focused on delivering innovative and reliable services to our clients.

The IT Assistant will support daily IT operations, including troubleshooting, system maintenance, and hardware/software setup. This role ensures smooth technical operations and assists in resolving IT-related issues efficiently.

Responsibilities :

• Provide technical support for hardware, software, and network issues.
• Assist with system installation, setup, and ongoing maintenance.
• Oversee the integration of software solutions to meet business requirements.
• Manage technical projects from start to finish, ensuring timely delivery and quality.
• Coordinate the delivery of products and services to clients using reliable courier services.
• Handle and process support tickets (including ad-hoc requests, contracts, and billing inquiries), ensuring quick resolution and customer satisfaction.

Requirements:

• A team player with a positive attitude and willingness to learn.
• Good communication and organizational skills, along with excellent problem-solving abilities.
• Minimum requirement: Diploma.