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Join a forward-thinking company at the forefront of the cryptocurrency revolution. This exciting role offers the chance to manage fiat transactions on a global scale, ensuring seamless deposits and withdrawals for customers. Collaborate with diverse professionals while contributing to the growth of an innovative platform. Your expertise in fiat operations and financial reconciliation will play a crucial role in enhancing our services. If you're ready to make a significant impact in a dynamic environment, this opportunity is perfect for you.
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
Exciting opportunity to be part of the dynamic industry
Play a key role in facilitating fiat transactions on a global scale
Responsible for managing daily settlements, reconciliations, addressing and solving payment-related issues efficiently
Have the opportunity to collaborate with diverse professionals globally and contribute to the growth and success of our platform
Manage customers' fiat currency deposits and withdrawals on the exchange platform, be responsible for overseeing and executing the transfer of fiat currency into and out of the exchange
Reconcile daily fiat balances between the exchange system and bank accounts
Resolve customer inquiries related to payment processing
Analyse and highlight exceptional items related to settlements and collaborate with cross functional teams and banking partners to resolve the issues in a timely manner
Support future development efforts by testing new product offerings
Provide performance reports and analysis with metrics for assessing performance and improvements
Support the accounting team with reconciliations and other payment-related activities
Review settlement operations and suggest areas of improvements and automations
Support on ad-hoc requests from the operation team or cross functional teams
Bachelor's degree in Finance, Accounting or a related field.
At least 7-10 years of experience in fiat operations, preferably in cryptocurrency, banking, payment services, or fintech industries
Proficient in financial reconciliation and accounting principles
Strong attention to detail and ability to work with large data sets
Excellent problem solving skills and ability to work under pressure
Familiarity with MAS regulations and compliance procedures is a plus
Ability to work independently and collaboratively in a fast-paced environment
Strong prioritization skills and willingness to roll up one's sleeves to get the job done
Proficiency in English, written and spoken
Bonus points if you have previously worked at a crypto exchange
Experience working across time zones and cross cultural teams
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