Educations Operations Officer

NY EDUCATION PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading education provider in Singapore seeks an Education & Operations Specialist to oversee daily operations at their tuition center. The ideal candidate will manage class schedules, liaise with parents and tutors, and assist in promoting enrollments. This role is perfect for those passionate about education and skilled in operations, offering a dynamic work environment with opportunities for professional growth.

Benefits

Opportunities for professional growth

Collaborative team culture

Performance incentives

Qualifications

• 1-3 years of experience in education, operations, or customer service roles.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Manage class schedules and ensure smooth operation of the center.
• Serve as the primary contact for parents and students.

Skills

Communication

Interpersonal skills

Organization

Detail-oriented

Time management

Education

Diploma or Degree in Business, Education, or a related field

Tools

Microsoft Office

Google Suite

Job description

Job Title: Education & Operations Specialist

Salary Range: $2,500 - $3,000

Location: Near Paya Lebar MRT (8 Minutes walk)

Job Summary:

We are seeking a driven and resourceful Education & Operations Specialist to manage the daily operations of our tuition center, coordinate parent and tutor communications, and support business growth. The ideal candidate is passionate about education, has strong organizational skills, and enjoys interacting with parents, students, and tutors to create a seamless learning experience.

Key Responsibilities:

Operations & Administration

• Manage class schedules, make-up lessons, and room allocation
• Ensure the smooth daily operation of the center, including facility maintenance (including liaising with vendors for supplies and also maintainence regarding air conditioning etc)
• Maintain accurate student and tutor records
• Handle payment reminders and simple financial reporting

Parent & Student Relations

• Serve as the primary contact for parents, addressing inquiries, scheduling requests, and feedback
• Build positive relationships with students and parents to enhance retention

Sales & Growth Support

• Respond promptly to new inquiries and follow up to convert leads into enrollments
• Assist with outreach campaigns and promotions to boost center enrollments

Tutor Coordination & Onboarding

• Assist in sourcing, screening, and onboarding tutors
• Coordinate tutor schedules and provide administrative support

Qualifications:

• Diploma or Degree in Business, Education, or a related field (preferred)
• 1-3 years of experience in education, operations, or customer service roles
• Strong communication and interpersonal skills
• Highly organized and detail-oriented
• Ability to manage multiple tasks and meet deadlines
• Proficiency in Microsoft Office and Google Suite

What We Offer:

• Opportunities for professional growth
• Collaborative team culture with open communication and mentorship
• Performance incentives, rewards for meeting enrollment and operational KPIs