Edge Delivery Manager

FACEBOOK SINGAPORE PTE. LTD.; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

A leading company in tech seeks an Edge Delivery Manager to oversee ISP partnerships and ensure optimal network performance. The role entails strategic planning, project management, and data analysis to improve service delivery across a global landscape. A BA/BS with relevant experience and technical knowledge in networking is essential.

Qualifications

• 5 years of relevant experience.
• 3+ years experience with ISPs.
• Understanding of internet infrastructure.

Responsibilities

• Manage ISP partner relationships and ensure capacity.
• Lead strategic planning sessions with partners.
• Evaluate network capacity and drive roadmaps.

Skills

Negotiation

Relationship Management

Network Interconnection

Data Analysis

Education

BA/BS in technical or business related field

Tools

Juniper routers

SQL

Hive

Job description

Meta operates one of the largest Content Delivery Networks in the world. The Edge Production Infra & Connectivity team supports all connectivity for the Meta product family, including Facebook, Instagram, WhatsApp, Oculus, and all future AI endeavors.

We are a global team of talented network professionals who engage with our ISP partners to identify and solve a wide array of challenges in both developed and growth markets. Our goal is to enable massive scalability, reliable service, and unparalleled performance, all of which are critical to helping build community and bring the world closer together.

As an Edge Delivery Manager you will help with planning and implementation of our constantly evolving network that provides Meta with best in class network performance on the edge. The Edge Delivery Manager will be the primary contact for developing an implementation plan based on forecast and partnering with internal teams to develop strategies for successful project deployment and growth of the edge. In this role, you will also work with partner networks around the globe, to enable continual growth across our entire portfolio of products.

Responsibilities

• Manage a portfolio of Internet Service Provider (ISP) partners, including their peering and caching footprint, monitoring their utilization paired with their forecasted demand and ensure sufficient capacity is negotiated and available across peering, colocation and caching services
• Lead business reviews and strategic planning sessions with key network partners in the region
• Clearly present Meta Network Appliance (MNA) and interconnection concepts for audiences of various sizes
• Work closely with engineering, planning, sourcing & interconnection teams on deployment work
• Evaluate Meta’s network capacity and reliability goals. Translate into requirements and drive roadmaps with internal and external partners around peering and caching.
• Identify opportunities and requirements for automation & tooling that improve delivery times and employee efficiency
• Provide analysis and planning support to the infrastructure, data analytics and product teams to enable more efficient ISP partner engagements

Minimum Qualifications

• BA/BS or equivalent in technical or business related field with at least 5 years of relevant experience.
• 3+ years of experience with negotiations and relationship management with Internet Service Providers
• 3+ years of experience in network interconnection and peering delivery in Asia Pacific (APAC)
• Understanding of internet infrastructure fundamentals related to peering, content delivery networks and caching
• Business and technical knowledge of networking, particularly in peering and transit
• Willing to travel up to 15%

Preferred Qualifications

• Experience in configuration of network elements such as Juniper routers, switches, etc., CCNA a plus
• Background in negotiations with network partners using a data-driven approach
• Familiar taking data from various data sets (e.g., SQL & Hive) and dissect the data to make informed decisions

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.