*Entry Level* Permanent Secretary cum Receptionist #BCX

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Client Support and Customer Service professional. In this dynamic role, you will deliver exceptional service to clients, manage reception duties, and provide administrative support. You will also assist with IT and communication systems, ensuring a seamless experience for all clients. This position offers the opportunity to work in a collaborative environment where your contributions will directly impact client satisfaction and operational efficiency. If you are passionate about customer service and possess strong communication skills, this role is perfect for you.

Qualifications

• Diploma in a relevant discipline required.
• Hospitality experience is an advantage.

Responsibilities

• Deliver excellent customer service and maintain client confidentiality.
• Manage front desk duties and ensure professional representation.
• Assist with IT support and communication systems training.

Skills

Customer Service

Administration

IT Support

Communication Skills

Education

Diploma in relevant discipline

Tools

Wombat

Video Conferencing Tools

Projectors

IP Phones

Scanners

Job description

Job Description

1. Client Support & Customer Service

• Deliver excellent, proactive customer service and maintain client confidentiality.

• Assist with admin tasks, educate clients on Servcorp systems (especially Servcorp Home), and make regular contact with virtual office clients.

• Attend client welcomes, train new clients, and prepare welcome kits.

2. Reception Duties

• Manage front desk: greet visitors, answer calls promptly, direct inquiries, and maintain a tidy reception area.

• Handle visitor management (security passes, office keys) and ensure professional representation at all times.

3. Administrative & Office Support

• Handle mail, bookings, travel arrangements, and equipment use.

• Use Wombat for task tracking and reporting; support monthly reporting and attend team meetings.

4. Meeting Room & Equipment Management

• Monitor and manage bookings for boardrooms, equipment, and IT tools.

• Ensure knowledge and readiness with all floor equipment (e.g. video conferencing, projectors, IP phones, scanners).

5. IT & Communications Support

• Assist with internet connectivity, IP configuration, and IT requests.

• Train clients on communication systems and aim for IT Service Admin accreditation.

6. Reporting & Communication

• End-of-day check-ins with Manager for updates and issue escalation.

• Keep Manager informed of all work-related matters.

Job Requirements

• Diploma in a relevant discipline

• Candidates with hospitality experience will have a strong advantage

How to Apply:
Interested applicants, please email your resume to [e-mail]

Kindly note that only shortlisted candidates will be contacted.

Zoey Chng Chu Xin
CEI No: R24125496
Recruit Express Pte Ltd
EA Licence No: 99C4599