Facilities Manager

Apple Inc.; Singapore; On-site; USD 60,000 - 90,000; Full time

Job summary

A leading company is seeking an extraordinary Facilities Manager to support its growing team in Singapore. This role involves managing site operations, ensuring high performance of services, and collaborating with various teams. The ideal candidate will have extensive experience in facility management, strong communication skills, and a passion for service excellence.

Qualifications

• 5+ years in Facility Management or related field.
• Experience in high-end corporate office environments preferred.
• Contract and operations management experience.

Responsibilities

• Deliver, manage, and maintain services within Singapore offices.
• Ensure vendor compliance with SLAs and KPIs.
• Manage facility initiatives, programs, and projects.

Skills

Communication

Problem-solving

Negotiation

Customer service orientation

Education

Degree in Facility Management or related discipline

Job description

Summary

Posted: Mar 25, 2025

Weekly Hours: 40

Role Number: 200583987

Description

Apple is seeking an extraordinary Facilities Manager to support the growing team in Singapore. The Facilities Manager will leverage extensive skills and resources as a validated facility professional, with additional cross-functional administration expertise and exceptional customer experience skills. The role emphasizes managing site operations critical to ensuring consistent delivery and high performance of Soft & Hard Services. The Facilities Manager will work closely with Apple corporate functions and customers at all levels, providing structured and ad-hoc status reports.

Responsibilities

• Deliver, manage, and maintain services within Singapore offices, including:
• Hands-on site Soft & Hard Services
• Collaboration with Apple's Lines of Business, Places, and external vendors/partners
• Contributing to in-GEO OPEX planning and budgeting
• Handling commercial obligations such as lease, utility, and vendor payments
• Driving consistency in site services and resources
• Creating and maintaining best practices for the Facility Team
• Managing facility initiatives, programs, and projects
• Adhering to protocols, tools, and processes
• Tracking site service delivery, issues, risks, and results with customers
• Ensuring vendor compliance with SLAs and KPIs
• Implementing standards, policies, and guidelines
• Participating in facility management improvement programs
• Driving service improvements at the site level
• Supporting health & safety compliance
• Managing office occupancy reports and space planning

Minimum Qualifications

• 5+ years in Facility Management or related field
• Degree in Facility Management or related discipline
• Experience in high-end corporate office environments preferred
• Contract and operations management experience

Preferred Qualifications

• Excellent communication and presentation skills
• Passion for Facility Management and service excellence
• Ability to connect with dispersed internal and external teams
• Strong problem-solving and negotiation skills
• Experience with space management and churn projects
• Effective verbal and written communication
• Customer service orientation and end-user focus
• Self-starter and capable individual contributor
• Professional certification such as IFMA is desirable
• Project management experience is a plus
• Experience managing critical facilities is advantageous