IT Engineer (Junior)

Peoplebank Singapore Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An established industry player is looking for a motivated Junior IT Support Engineer to join their dynamic team on a 12-month contract. This role involves providing essential first-line support for IT-related issues, troubleshooting hardware, software, and network problems, and ensuring smooth operations. The ideal candidate will have a passion for technology, strong problem-solving skills, and a willingness to learn. Join this innovative firm and contribute to creating a seamless IT experience for users while developing your skills in a collaborative environment.

Qualifications

• Nitec or Diploma in IT or related field required.
• Basic IT knowledge and support experience preferred.

Responsibilities

• Provide first-level technical support for IT-related issues.
• Troubleshoot and resolve incidents via various channels.
• Install and maintain desktops, laptops, and peripherals.

Skills

IT Support

Troubleshooting

Problem-Solving

Windows OS Support

Microsoft Office Suite

Education

Nitec in Information Technology

Diploma in Computer Engineering

Job description

Job Title: IT Support Engineer (Junior) (12-Month Contract)

Location: Ang Mo Kio (AMK)

Working Hours: Monday to Friday, 9:00 AM – 6:00 PM

Salary: Up to $2,000 per month

Job Summary:

We are seeking a motivated and enthusiastic IT Support Engineer (Junior) to join our team on a 12-month contract. The successful candidate will provide first-line support for IT-related issues, including troubleshooting hardware, software, and network problems.

Note:

This position may involve occasional rotating shifts to support operational needs.

Key Responsibilities:

1. Provide first-level technical support for hardware, software, network, and system-related issues.
2. Troubleshoot and resolve IT incidents via phone, email, remote tools, or on-site assistance.
3. Install, configure, and maintain desktops, laptops, printers, and peripherals.
4. Support Windows operating systems, Microsoft Office Suite, and other common applications.
5. Escalate unresolved issues to appropriate teams and ensure follow-up until resolution.
6. Maintain documentation for support cases, issues, and resolutions.
7. Assist in onboarding and offboarding processes, such as account setup and device allocation.
8. Monitor and update IT asset inventory and maintain accurate records.
9. Collaborate with other IT teams for system improvements and project support.

Requirements:

1. Nitec, Diploma, or higher in Information Technology, Computer Engineering, or a related field.
2. Basic IT knowledge; prior support experience is an advantage.
3. Strong problem-solving skills and a willingness to learn.
4. Ability to work independently and in a team.
5. Willingness to work rotating shifts if needed.

Additional Information:

1. Contract Duration: 12 Months (renewable based on performance and business needs)
2. Work Location: Ang Mo Kio (AMK)
3. Working Hours: Monday to Friday, 9:00 AM – 6:00 PM

How to Apply:

Submit your application by clicking the ‘Apply link’ or email to [e-mail]. Please include the following information in your resume:

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to start work

Note: Only shortlisted candidates will be notified. All applications will be treated confidentially. By applying, you agree to our Privacy Policy and consent to the collection, use, and disclosure of your personal information for employment purposes. For more information, visit https://www.peoplebank.com.sg.