Sales Support Executive (Tuas)

JSIT for WST (Wholesale Trade) by Singapore Business Federation (SBF); Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading company in wholesale trade is seeking a Sales Coordinator to manage sales processes, customer service, and support lead generation. The ideal candidate will have a diploma in HR Management or Business Administration and strong interpersonal skills. Responsibilities include handling customer inquiries, processing orders, and maintaining the company's online presence.

Qualifications

• Diploma in HR Management, Business Admin, or related field.
• Proficient in Microsoft Office Suite.

Responsibilities

• Manage end-to-end sales coordination processes.
• Attend to customer enquiries and create new accounts.
• Support lead generation through cold calls and emails.

Skills

Interpersonal Skills

Communication Skills

Integrity

Teamwork

Education

Diploma in Human Resource Management

Diploma in Business Administration

Tools

Microsoft Office Suite

Info-Tech System

Job description

Responsibilities:

Manage end-to-end sales coordination processes, including customer service support, sales order entry, invoice management, goods procurement, and ensuring timely deliveries.

Attend to incoming calls and customer enquiries; create new customer accounts and follow up on quotations with both existing and potential clients.

Provide general sales support as needed, including preparation of proposals, quotations, and contracts.

Process orders and maintain updates on the company website.

Update the company’s online presence with current promotions and offerings.

Assist walk-in customers when necessary, ensuring a professional and helpful experience.

Support lead generation through cold calls and email outreach by introducing the company profile to new prospects.

Liaise with suppliers in Mainland China to coordinate and follow up on import/export documentation.

Requirements:

Diploma in Human Resource Management, Business Administration, or related discipline

Good interpersonal and communication skills

High Integrity when handling confidential information

Ability to work independently and as part of a team

Proficient in Microsoft Office Suite

Knowledge on Info-Tech system is an added advantage