IT Technical Support Engineer - Part Time/Full Time

Palvision Corporation Pte. Ltd.; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An innovative company is seeking a motivated IT professional to manage and troubleshoot server and network hardware, cloud instances, and mobile applications. This role offers exposure to cutting-edge technologies and the opportunity to work within a dynamic international team. You'll be responsible for ensuring client satisfaction through effective troubleshooting and customer service. Ideal candidates will have hands-on experience in system administration, network configuration, and cybersecurity. Join a forward-thinking organization that values continuous learning and offers competitive remuneration and travel allowances.

Benefits

Competitive remuneration

Travel allowances

Exposure to multiple technologies

Challenging work within an international team

Qualifications

• Hands-on experience in system administration and network configuration.
• Knowledge of cloud administration and cybersecurity testing.

Responsibilities

• Configure and troubleshoot server and network hardware.
• Manage local IT infrastructure and implement security protocols.
• Provide excellent customer service during troubleshooting.

Skills

System administration

Network configuration

Cloud administration (Google Cloud, AWS)

Web application support

Cybersecurity and penetration testing

Proficient in English

Education

Diploma or degree in IT

Tools

Google Cloud

AWS

Wi-Fi routers

Firewalls

Job description

Job Highlights

• Exposure to innovative technologies
• Competitive remuneration

Job Description

• Configure, implement, and troubleshoot server and network hardware
• Configure, implement, and troubleshoot cloud instances and micro-services
• Configure, implement, and troubleshoot mobile & kiosk applications
• Perform remote and on-site troubleshooting for existing clients and provide excellent customer service
• Redirect issues to other internal teams as required
• Manage local IT infrastructure, including implementation, integration, and security
• Implement security protocols, perform security testing, and establish backup procedures
• Perform other technical duties as assigned

Skills Required

• Diploma or degree in IT or equivalent
• Recent graduates, soon-to-be graduates, or those re-joining the workforce are encouraged to apply
• Hands-on experience in one or more of the following areas:
• System administration including web servers
• Network configuration including Wi-Fi routers and firewalls
• Cloud administration (Google Cloud, AWS)
• Web application support
• Cybersecurity and penetration testing

Able to travel to clients’ premises after work hours for troubleshooting if needed (no shift work required)

Own a motorcycle for commuting to Singapore and/or other parts of Malaysia for on-site troubleshooting at client premises

Strong willingness to learn

Proficient in English (written and spoken)

Benefits

• Competitive remuneration
• Travel allowances
• Exposure to multiple technologies including AWS & Azure cloud setup
• Challenging work within an international team

To apply:

Please send your resume via APPLY NOW and include the following information:

• Current & expected salary
• Reasons for leaving current job
• Availability to start work

Only shortlisted candidates will be invited for an interview.