IT Support Officer

Reeracoen Recruitment; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading Japanese construction company is seeking an IT Support Officer to provide technical support and maintain IT systems. This role involves troubleshooting hardware and software issues, managing IT assets, and ensuring smooth daily operations. Candidates should have a diploma in IT or Computer Science and at least 2 years of experience in IT support.

Benefits

Variable Bonus

Annual Leave: 14 days

Medical Leave

Medical Insurance & Benefits

Qualifications

• At least 2 years of work experience in IT support.
• Fluent in Mandarin and English.

Responsibilities

• Resolve technical difficulties with computer hardware, software, networks, and other IT devices.
• Install, configure, and maintain computer hardware and software.
• Maintain network infrastructure, including WAN/LAN connections.

Skills

Technical Support

Networking Protocols

Security Practices

Microsoft Office

Education

Diploma in IT

Diploma in Computer Science

Job description

Job title: IT Support Officer
Reference ID: 36516

Our client is a Japanese construction company. The role of an IT Support Officer is to provide technical support and maintenance of the company’s IT systems to ensure smooth daily operations and minimize downtime.

This position reports to the Senior Engineer.

Responsibilities

1. Resolve technical difficulties with computer hardware, software, networks, and other IT devices.
2. Respond to user inquiries, debug difficulties, and resolve software and hardware concerns.
3. Install, configure, and maintain computer hardware and software.
4. Maintain network infrastructure, including WAN/LAN connections and IT devices.
5. Manage IT assets, including inventory and supplies.
6. Administer servers and manage firewall systems.
7. Complete additional tasks as specified by your superior.

What You Will Receive

• Variable Bonus
• Annual Leave: 14 days
• Medical Leave
• Medical Insurance & Benefits

Requirements & Preferences

• Fluent in Mandarin and English to communicate with counterparts.
• Diploma in IT, Computer Science, or a related field.
• At least 2 years of work experience in IT support.
• Proficiency in Microsoft Office applications and good knowledge of networking protocols and security practices.

We regret that only shortlisted candidates will be notified.

Registration No.: R1874034 (Niltasha Binte Ibrahim)

Recruitment Licence: 12C5051