Manager, Line Management (LM) (Multiple Openings)

Benchmark Staffing Solutions; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Manager for Line Management to oversee P&L and drive business growth in the maritime sector. This role offers a unique opportunity to lead strategic initiatives, optimize operational efficiency, and enhance customer satisfaction. Ideal candidates will possess strong leadership skills, a strategic mindset, and a passion for the shipping industry. Join a diverse and inclusive team that values your contributions and supports your career development. If you thrive in a fast-paced environment and are ready to make a significant impact, this is the perfect opportunity for you.

Benefits

Career growth opportunities

Health and recreational benefits

Inclusive work culture

Competitive compensation package

Qualifications

• Minimum 7 years’ experience in shipping line involving trade.
• Ability to make quick decisions supported by information and data.

Responsibilities

• Full P&L responsibility and enhancing cost efficiency.
• Collaborate with marketing to consolidate customer demand.
• Manage space and select cargo for optimal returns.

Skills

Effective communication

Interpersonal skills

Strategic thinking

Leadership

Analytical skills

Education

Bachelor's degree in maritime business

Business management

Job description

About our client

Our client is the world’s largest independent feeder carrier. Their mission is to provide the best feeder solutions and be the feeder of choice for their customers.

They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.

Manager, Line Management (LM) (Multiple Openings)

Summary:

To be responsible for the Profit and Loss (P&L) of a service with vessel provision. A LM is also akin to an entrepreneur whom we entrust and empower him/her with capital and funds so that he/she can operate a profitable service. The aim of the LM is to sustain and grow the business to multiple avenues within his/her geographical scope.

This is a permanent role and the incumbent reports to the Hub Director / General Manager / Trade Head.

Roles and Responsibilities:

A line manager has full P&L responsibility and is tasked with enhancing cost efficiency and optimising yield.

Improve the cost aspect of the business:

• Select ships with optimal intake relative to volume prospects, being mindful on the corelation between vessel size and design and her associated port dues and any physical constraint of any given port of call.

• Select a ship with optimal speed and bunker consumption.

• Close monitoring of daily vessel speed resulting in bunker consumption using the system to ensure the vessel consumption aligns with Time Charter Description (TCD) and cross check against other sister ships previously operated in the trade or region.

• Secure each port call berth window and negotiate terminal related contracts including discount, rebates and volume incentives.

• Manage and resolve claims (cargo claims, container damage, vessel damage) in consultation with the legal team when required.

• Strategize trade routes (existing and new) by understanding the demand and supply conditions of the prevailing market.

Demand

• Collaborate closely with the marketing department to consolidate customer demand, including anticipating forward demand because of seasonally or potential changes to MLO mother vessel connection.

Supply:

• Understand competitors and the prevailing market tonnage deployed on the trade lane.

• Awareness of operating conditions in terms of tonnage over or under supply, as this impacts utilization prospects and pricing logic.

• Carve out a differentiated product or increase sailing frequency by expanding existing service coverage, either via own deployment or slot swaps with another operators.

• Maintain a high standard of vessel schedule integrity to meet customer feeder-to-mother connections and providing customers with clear and timely vessel updates on actual ETA and ETD.

Improve the income aspect of the business:

• Manage space and select cargo that delivers the best (NTV – Net to Vessel Returns).

• Create a portfolio outlining how slots should be utilized with structured deals vs. open slots (used basis).

• Work closely with the marketing team for customer and deals selections. Play an active role during customer’s tender exercises.

• Look for opportunities to implement GRI’s (general rate increase), RR’s (rate restoration), CBR (critical bunker recovery) for all trades managed in line with cost increases.

• Manage and coordinate rate quotation and filing with the marketing department.

• Manage all agencies involved in your service rotation regarding vessel operations, cargo bookings, and customer relationship management in each local location.

• Play an active marketing role, especially towards key clients brought in by the marketing team. In times of operational crises, dealing directly with key clients, especially those with structured space contracts with client.

• Stay attuned to market trends through active participation in business travel and events to establish and maintain strong relationships with key clients both locally and internationally.

• Provide support to your overseas local agent to ensure seamless operations and client satisfaction.

• Collaborate and communicate effectively within the department and across the relevant departments to ensure they understand the business strategy and how their work contributes to achieving client’s P&L goals.

• Assume additional responsibilities within the department occasionally when the need arises.

Key Performance Indicators

• Ability to manoeuvre quickly out from an operational and/or a business crisis involving quick decision making and effective communication of your strategy toward internal and external supporting colleagues.

• Maintain a professional and good personal relationship with external clients, port and terminal operator and business partners.

• Be highly aware of the rapidly changing business environment through personal involvement and an effective feedback channel from various sources, including media.

• Maintain a strong understanding of the current business environment and form long-term outlook of the business prospect and needs to identify opportunities and potential pitfalls. Be ready with the rights assets (ships) to meet future challenges and opportunities.

Job Requirements:

• Bachelor’s degree in maritime business or business management;

• Minimum 7 years’ experience in shipping line involving in trade;

• Effective communication and interpersonal skills to collaborate with colleagues across departments and various internal and external stakeholders;

• Be available for out-of-hours work

• Able to travel overseas as part of business requirements.

• Independent and result oriented.

• Strategic thinker.

• Ability to focus on tasks and analyses situations, systems, and problems.

• Ability to make quick decisions supported by information and data gathered.

• Able to work in fast-paced environment.

• Strong and effective leadership.

• Proficiency in the English language, both verbal and written.

Are you ready to embark on a rewarding career journey with a leading feeder solutions provider in the maritime industry? They are seeking ambitious and talented individuals to join them and play a vital role in shaping the future of global shipping. If you are driven, adaptable, and you resonate with their mission and values, they welcome you aboard! Our client embrace diversity and are committed to providing an aspiring, inclusive and secure working environment for their employees stationed across the globe. You will have the opportunity to collaborate with a global and diverse team and embark on a career that will take you to new shores.

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

What our client offers

Develop Your Potential:

They emphasise and offer career growth, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across their business network.

Diverse, Equal Opportunity:

They build a sustainable work culture where their people feel welcome, valued, respected and able to express their ideas and beliefs freely. They believe that diversity of thought and approaches in their workplace makes them stronger as a team.

Competitive Compensation and Benefits:

They are committed to recognising and rewarding your contributions to the business. They benefits packages aim to improve your quality of life by providing support for various health and recreational schemes.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA Licence: 21C0679 | UEN: 53435609E