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A leading company in Singapore is seeking a Project Delivery Manager to oversee project planning and service operations. The ideal candidate will have a degree in Computer Science or Engineering and extensive experience in project and service management. Strong leadership and communication skills are essential for this role, along with the ability to build relationships with stakeholders and lead teams effectively.
Position Overview
This position requires exposure and experience to manage Project Delivery & the relevant Support Activities, for the scope under Channels, Document Mgmt, and Forms & Workflow.
Role & Responsibilities
Project Delivery
Manage project planning, strategy, objectives, policies, and funding
Conduct detailed domain analysis to derive insights for effective work stream planning
Anticipate operational issues and develop creative strategies to address them
Communicate effectively with internal and external stakeholders in a team environment
Build partnerships with stakeholders and manage their expectations
Service Operations
Ensure efficient delivery and optimization of operational processes while maintaining quality
Implement new processes as a subject matter expert in technology/business domains
Lead recovery efforts for service health issues affecting performance
Drive the Service Operations Team with strong leadership and management skills
Develop proposals for funding initiatives and ensure compliance with policies
Requirements
Degree in Computer Science, Computer Engineering or equivalent
At least 6to 8years relevant working experience
Successful track record in Project Management, User and Vendor Management and leading large-scale projects
Successful track record in Service Operations Management
Good oral and written communication skills as well as good presentation skills with ability to conduct presentations comfortably to large group and senior management
Strong relationship building, interpersonal skills and leadership, able to work independently as well as in a team
Experience in healthcare industry is an added advantage