Assistant Manager/Manager (Accessibility)

National Library Board; Singapore; Hybrid; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate individual to enhance library accessibility for persons with disabilities. In this dynamic role, you will engage with the community, develop inclusive programs, and collaborate with various stakeholders to foster an inclusive environment. This position offers a flexible, hybrid work setting where your contributions will directly impact the lives of individuals in the community. If you are committed to making a difference and have a passion for reading and learning, this opportunity is perfect for you.

Benefits

Flexible Work Environment

Professional Development Opportunities

Supportive and Collaborative Environment

Qualifications

• 1-2 years of experience with persons with disabilities.
• Passion for an inclusive society is necessary.
• Team player with strong interpersonal skills.

Responsibilities

• Ensure library accessibility for persons with disabilities.
• Organize inclusive programs and evaluate their impact.
• Collaborate with disability advocates for an inclusive society.

Skills

Community Engagement

Project Management

Analytical Skills

Interpersonal Skills

Communication Skills

Assistive Technology

Art and Craft Skills

Computer Software

Education

Special Education

Disability Studies

Tools

Assistive Tools

Video Editing Software

Job description

[What the role is]

The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore.

At NLB, you can look forward to a flexible, hybrid work environment with rewarding, impactful deliverables that improve the lives of the community. With caring colleagues, you will be in an ideal environment for professional development, innovation and impact.

We can offer you:

• A chance to Impact the Community, bridge gaps and empower everyone with the opportunity for learning and discovery.
• An opportunity to Innovate and Push Boundaries. We value ideas, curiosity and a passion for innovation to transform our libraries and archives.
• An organisation that Cares for your Growth and Wellbeing through investment in staff development and wellbeing in a supportive and collaborative environment.
  
  
  

[What you will be working on]

• Responsible for ensuring the library experience is accessible for persons with disabilities by:
• Developing a good understanding of library users and their profiles through day-to-day ground engagement and various forms of research instruments.
• Organising inclusive and accessible programmes and ensuring that programmes remain relevant and impactful by evaluating participants’ feedback and analysing data such as participation rates.
• Adapting the use of assistive tools and technology for library services.
• Maintaining the quality and relevance of the accessible collection by evaluating and analysing data such as branch collection usage and loan data.
• Monitoring feedback on capability of frontline service staff and refining training plan and materials to ensure staff are abreast of necessary skills and knowledge to interact with persons with disabilities.
• Reviewing accessibility of digital content and working with IT colleagues to ensure continued improvements to digital content accessibility.
• Studying user behaviour in physical spaces so that universal design of the physical space can be enhanced.
• Building partnerships and collaborating with disability advocates and community partners to further the cause of an inclusive society.
  
  
  

[What we are looking for]

• At least one to two years of relevant experience with persons with disabilities, in project management, community engagement and/or marketing/promotion.
• Passion for an inclusive society for the disability community in Singapore is necessary.
• Passion for reading and learning will be an advantage.
• Team player with excellent interpersonal skills.
• Good analytical, written and verbal communications skills.
• Related qualifications in Special Education and Disability Studies will be an advantage.
• Required to perform shift work and work on weekends.
• Skills in technology, art, craft, engineering, music, science, green design, and computer software/programmes (video editing etc) is good and can be stated in application.
  
  
  

The successful applicant will be appointed on contract till 31 Dec 2026.

Work location: Punggol Regional Library

Please be informed that only shortlisted candidates will be notified.