Ecommerce Operations Executive

CHELLO PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An established online fashion brand, Chello PTE. LTD. is looking for an Operations Intern to join their dynamic team in Singapore. This intern will be involved in various operational tasks, including order fulfillment, inventory management, and process improvement. Ideal candidates are detail-oriented students or recent graduates pursuing degrees in operations or business, with a strong passion for the fashion industry. This internship offers a unique opportunity to gain hands-on experience in the fast-paced world of e-commerce operations.

Qualifications

• Currently pursuing a relevant diploma or degree.
• Basic understanding of operational processes.
• Strong interest in fashion and e-commerce.

Responsibilities

• Assist in processing customer orders accurately and timely.
• Support in monitoring and optimizing inventory levels.
• Coordinate with suppliers and logistics partners for smooth operations.
• Participate in quality control procedures for product standards.
• Contribute ideas for process optimization within operations.
• Collaborate with customer support to address operational queries.
• Analyze operational data to identify trends and improvements.
• Actively participate in cross-functional team meetings.

Skills

Detail-oriented

Organizational skills

Time management

Effective communication

Proactive attitude

Education

Diploma or Bachelor's degree in Operations Management, Supply Chain Management, Business, or related field

Job description

Position Summary:

The Operations Intern at Chello, a leading fashion online brand, is a detail-oriented and motivated individual seeking hands-on experience in the operational facets of a dynamic e-commerce environment. This role involves actively contributing to the efficient execution of day-to-day operations, collaborating with cross-functional teams, and gaining valuable insights into the intricacies of supply chain management and order fulfillment.

We are seeking a proactive intern who is passionate about the fashion industry and eager to play a vital role in enhancing Chello's operational excellence. The Operations Intern will work closely with the operations team, contributing to various aspects of the supply chain and operational processes.

Key Responsibilities:

1. Order Fulfillment:Assist in processing and fulfilling customer orders accurately and in a timely manner.
   Collaborate with the operations team to maintain high standards of order fulfillment efficiency.
2. Inventory Management:Support in monitoring and optimizing inventory levels to meet customer demand.
   Contribute to inventory tracking and reconciliation processes.
3. Supply Chain Coordination:Assist in coordinating with suppliers and logistics partners to ensure the smooth flow of raw materials and finished products.
   Participate in initiatives to optimize supply chain processes.
4. Quality Control:Participate in quality control procedures to uphold Chello's product quality standards.
   Work with the team to address any issues related to product quality and packaging.
5. Process Improvement:Contribute ideas to identify opportunities for process optimization within the operations workflow.
   Collaborate with the operations team to implement improvements that enhance overall efficiency.
6. Customer Support Collaboration:Work closely with the customer support team to address operational queries and ensure a positive customer experience.
   Learn about the crucial intersection of operations and customer satisfaction.
7. Data Analysis:Assist in analyzing operational data to identify trends and areas for improvement.
   Contribute to the development of reports related to order fulfillment, inventory levels, and operational performance.
8. Team Collaboration:Actively participate in cross-functional team meetings and collaborate with colleagues from various departments.
   Embrace opportunities for learning and growth within the operations team.

Qualifications:

• Currently pursuing a Diploma or Bachelor's degree in Operations Management, Supply Chain Management, Business, or a related field.
• Strong interest in the fashion industry and e-commerce operations.
• Basic understanding of operational processes and a keen willingness to learn.
• Detail-oriented with strong organizational and time management skills.
• Effective communication skills and the ability to collaborate in a team-oriented environment.
• Proactive attitude and a desire to contribute to the success of operational processes within Chello, the premier fashion online brand.

If you are passionate about fashion and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at [e-mail]