Ecommerce Operations Executive

Chello; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading fashion online brand in Singapore is seeking an Operations Intern who is detail-oriented and motivated to gain hands-on experience in operations. Responsibilities include assisting with order fulfillment, inventory management, and supply chain coordination. Candidates should be pursuing a degree in Operations Management or a related field and have a strong interest in the fashion industry.

Qualifications

• Currently pursuing a Diploma or Bachelor's degree in Operations Management, Supply Chain Management, Business, or a related field.
• Strong interest in the fashion industry and e-commerce operations.
• Basic understanding of operational processes and a keen willingness to learn.

Responsibilities

• Assist in processing and fulfilling customer orders accurately and timely.
• Support in monitoring and optimizing inventory levels.
• Assist in coordinating with suppliers and logistics partners.
• Participate in quality control procedures to uphold product quality standards.
• Contribute ideas to identify opportunities for process optimization.
• Work closely with customer support team to address operational queries.
• Assist in analyzing operational data to identify trends.
• Actively participate in cross-functional team meetings.

Skills

Attention to detail

Organizational skills

Effective communication

Team collaboration

Proactive attitude

Education

Pursuing Diploma or Bachelor's in Operations Management or related field

Job description

Position Summary:

The Operations Intern at Chello, a leading fashion online brand, is a detail-oriented and motivated individual seeking hands-on experience in the operational facets of a dynamic e-commerce environment. This role involves actively contributing to the efficient execution of day-to-day operations, collaborating with cross-functional teams, and gaining valuable insights into the intricacies of supply chain management and order fulfillment.

We are seeking a proactive intern who is passionate about the fashion industry and eager to play a vital role in enhancing Chello's operational excellence. The Operations Intern will work closely with the operations team, contributing to various aspects of the supply chain and operational processes.

Key Responsibilities:

• Order Fulfillment: Assist in processing and fulfilling customer orders accurately and in a timely manner.
  Collaborate with the operations team to maintain high standards of order fulfillment efficiency.

• Inventory Management: Support in monitoring and optimizing inventory levels to meet customer demand.
  Contribute to inventory tracking and reconciliation processes.

• Supply Chain Coordination: Assist in coordinating with suppliers and logistics partners to ensure the smooth flow of raw materials and finished products.
  Participate in initiatives to optimize supply chain processes.

• Quality Control: Participate in quality control procedures to uphold Chello's product quality standards.
  Work with the team to address any issues related to product quality and packaging.

• Process Improvement: Contribute ideas to identify opportunities for process optimization within the operations workflow.
  Collaborate with the operations team to implement improvements that enhance overall efficiency.

• Customer Support Collaboration: Work closely with the customer support team to address operational queries and ensure a positive customer experience.
  Learn about the crucial intersection of operations and customer satisfaction.

• Data Analysis: Assist in analyzing operational data to identify trends and areas for improvement.
  Contribute to the development of reports related to order fulfillment, inventory levels, and operational performance.

• Team Collaboration: Actively participate in cross-functional team meetings and collaborate with colleagues from various departments.
  Embrace opportunities for learning and growth within the operations team.

Qualifications:

• Currently pursuing a Diploma or Bachelor's degree in Operations Management, Supply Chain Management, Business, or a related field.
• Strong interest in the fashion industry and e-commerce operations.
• Basic understanding of operational processes and a keen willingness to learn.
• Detail-oriented with strong organizational and time management skills.
• Effective communication skills and the ability to collaborate in a team-oriented environment.
• Proactive attitude and a desire to contribute to the success of operational processes within Chello, the premier fashion online brand.

If you are passionate about fashion and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at [e-mail]