eCommerce Executive cum Admin

FUSION BAY PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

An eCommerce company is seeking an eCommerce Executive cum Admin based in Singapore to manage online store operations and provide customer service. The role involves updating product listings, handling customer queries, and supporting general administrative tasks. No prior experience is required as training will be provided. This is an excellent opportunity for someone organized and eager to learn in a supportive environment.

Benefits

Supportive and friendly work environment

Comprehensive training

Opportunities to learn and grow

Qualifications

• Responsible and organised, able to handle multiple tasks efficiently.
• Positive attitude and willingness to learn.
• Good communication skills.

Responsibilities

• Manage and update product listings on Shopify, eBay, and Amazon.
• Respond to customer enquiries through email and marketplaces.
• Perform general office duties such as data entry and filing.

Skills

Basic computer literacy

Good written and verbal communication

Organisational skills

Ability to multitask

Positive attitude

Tools

Microsoft Office

Google Sheets

Shopify

eBay

Amazon

Job description

About Us

Fusion Bay Pte Ltd is an eCommerce company managing multiple online retail brands across platforms such as Shopify, eBay, and Amazon. We are passionate about delivering great products and excellent customer service. As our business continues to grow, we are looking for a motivated and organised eCommerce Executive cum Admin to join our team and support our daily operations.

About the Role

This role involves handling day-to-day online store operations, customer service, and general administrative duties. It’s perfect for someone who enjoys multitasking, is detail-oriented, and eager to learn about eCommerce operations. No prior experience is required — we are happy to train the right candidate.

Key Responsibilities

eCommerce Operations

• Manage and update product listings, quantities, and prices on Shopify, eBay, and Amazon.
• Upload new products and ensure information is accurate and consistent across all platforms.
• Monitor orders and coordinate with the team to ensure timely fulfilment.

Customer Service

• Respond to customer enquiries and messages through email and marketplace platforms.
• Handle order issues, returns, and provide after-sales support to ensure customer satisfaction.

Administrative Support

• Perform general office duties such as data entry, filing, and documentation.
• Support management with basic operational paperwork.
• Assist with ad-hoc administrative and coordination tasks as assigned.

Requirements

• Basic computer literacy (Microsoft Office, Google Sheets, etc.).
• Good written and verbal communication skills.
• Responsible, organised, and able to handle multiple tasks efficiently.
• Positive attitude and willingness to learn.
• Experience with Shopify, eBay, or Amazon is an advantage but not required (training provided).

Why Join Us?

• Supportive and friendly work environment.
• Comprehensive training on eCommerce platforms and office operations.
• Opportunities to learn and grow within the company.
• Convenient office location in Singapore.