Passenger Service Agent

AlwaysHired Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to enhance the travel experience at Changi Airport. In this role, you will be the first point of contact for passengers, ensuring their check-in process is seamless and enjoyable. You'll assist those with special needs and provide excellent customer service in exclusive lounges. With a competitive compensation package, including a joining bonus and shift allowances, this is a fantastic opportunity for those looking to make a meaningful impact in the travel sector. Join a team dedicated to creating memorable experiences for every passenger.

Benefits

Joining Bonus

Shift Allowance

Staff Transport

Overtime Pay

Qualifications

• Experience in customer service roles, especially in hospitality or travel.
• Ability to assist passengers with special needs.

Responsibilities

• Check-in and greet passengers, ensuring a smooth departure process.
• Assist passengers in exclusive premier lounges and handle meet/greet services.

Skills

Customer Service

Communication Skills

Basic Computer Skills

Job description

About the role

You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.

You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Compensation

• Basic up to $2500

• Shift allowance ($240) and OT after confirmation

• Staff transport will be provided for candidates working beyond midnight

• Location: Changi Airport Terminal 1 - Terminal 4

• Joining Bonus $5k

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Chong Wei Lian (William)
Registration Number:R23115965
AlwaysHired Pte Ltd
EA Licence No: 24C2293