Head of PCM Products and Channel APAC & ME

Barclays UK; Singapore; On-site; USD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a seasoned product leader to manage and develop market-leading products across Asia Pacific and the Middle East. This pivotal role involves strategic oversight of product portfolios, ensuring compliance with regulatory standards, and fostering strong relationships with stakeholders. The ideal candidate will possess extensive experience in product lifecycle management, regulatory knowledge, and the ability to lead diverse teams. Join a forward-thinking organization where your expertise will drive innovation and shape the future of the payments industry.

Qualifications

• 15+ years of experience in product management in Asia Pacific & ME.
• Extensive knowledge in regulatory frameworks and product lifecycle.

Responsibilities

• Manage product portfolio and set strategic direction.
• Oversee team performance and ensure compliance with regulations.

Skills

Product Lifecycle Management

Market Research

Stakeholder Management

Regulatory Knowledge

Risk Management

Strategic Planning

Team Leadership

Legal Document Negotiation

Technical Advisory

Partnership Development

Education

Master's Degree in Business Administration

Bachelor's Degree in Finance or related field

Job description

Key Criteria for Building PCM & TB Capability

The following criteria are essential for developing our PCM & TB capabilities across multiple markets in Asia Pacific & Middle East:

1. Candidate should have extensive knowledge & experience (minimum 15 years) in Asia Pacific & ME to lead and drive market-leading products to differentiate across Corporate & FI business.
2. Integrated knowledge of multiple channels and their integration with various product verticals (Payments, Collections, VAM, LM-Pobo, Robo, IHB).
3. Thought leader capable of positioning the bank strongly in industry forums and regulator working groups to shape the future of the payments industry.
4. Extensive exposure to European & US MNCs operating in the region to ensure product build meets global client requirements.
5. Experience managing the product lifecycle end-to-end, from investment planning to commercial outcomes, beyond just technical knowledge.
6. Ability to lead complex product solutions in RFPs and client whiteboarding sessions, positioning the bank as a thought leader.
7. Deep technical knowledge & advisory experience working with technical teams of the bank and vendors.
8. Regulatory & legal experience in rolling out products & services in Asia Pacific markets, especially Singapore, Hong Kong, Japan, and Australia/NZ, besides New York/London.
9. Ability to lead diverse, multi-location teams, providing support and guidance to build market-leading products & services through our multichannel model to manage operational risk.
10. Extensive knowledge in leading partnerships with fintechs & banks in the region to provide comprehensive solutions in present & non-present markets.
11. Experience in drafting & negotiating legal documents across multiple markets/jurisdictions to simplify client offerings and enhance ease of doing business with Barclays.
12. Experience handling regulator and internal audits in multiple markets to position the bank as a well-managed business.
13. Vision to lead product teams and position the bank ahead in AI & other industry disruptions like CBDC, blockchain technologies.
14. Experience leveraging payment data to strengthen client and risk team relationships and to drive product growth.

Purpose of the Role

Manage a specific product or portfolio, set strategic direction, support senior management, and oversee product development risk across the organization.

Accountabilities

• Develop strategic direction for a product or portfolio, including implementing current methodologies and processes.
• Manage a product or portfolio, oversee team performance, and ensure departmental goals are met.
• Manage relationships with stakeholders and maintain quality of third-party services.
• Develop and implement policies and procedures for the product or portfolio.
• Manage risks associated with the product or portfolio, ensuring compliance and risk mitigation strategies are in place.
• Monitor financial performance, including revenue, profitability, and costs.
• Conduct market research to understand trends, competition, and regulatory changes to identify opportunities.

Director Expectations

• Manage a business function, contribute to strategic initiatives, and lead complex projects.
• Lead teams or act as a technical expert, fostering a performance-oriented culture.
• Advise senior management and influence decisions outside own function.
• Manage resourcing, budgeting, and policy creation.
• Ensure compliance with policies and regulations, and monitor external environment for regulatory changes.
• Demonstrate comprehensive industry knowledge and external market insights.
• Use analytical skills to solve complex problems and design solutions.
• Make strategic decisions within own area, influence stakeholders, and act as a principal contact for key clients.
• Represent the function and business division as a spokesperson.

All senior leaders are expected to embody leadership behaviors: Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others. All colleagues should demonstrate Barclays' values—Respect, Integrity, Service, Excellence, and Stewardship—and the Barclays Mindset—Empower, Challenge, and Drive.