Microsoft Dynamics Techno Functional Consultant (Manager)

PricewaterhouseCoopers; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading consulting firm is seeking a Manager to join their Technology Strategy team. The role involves designing and implementing Microsoft Dynamics 365 solutions, conducting client workshops, and managing the development lifecycle. Ideal candidates will have extensive experience with Dynamics 365 and strong technical skills in Microsoft cloud environments. This position offers opportunities for professional growth and the chance to work on transformative projects across various industries.

Qualifications

• Minimum 8 years experience with Microsoft Dynamics 365 Sales, Marketing, Customer Service.
• At least 5 end-to-end full life cycle implementations of Microsoft Dynamics 365.

Responsibilities

• Design, develop, secure, and extend Dynamics 365 Customer Insights & Marketing.
• Conduct workshops with clients to collect functional and technical requirements.
• Develop applications using .NET within Microsoft cloud technologies.

Skills

End to End Implementation

Functional Technical

Implementation

Microsoft Dynamics 365

Microsoft Dynamics 365 Customer Service

Microsoft Dynamics 365 Marketing

Microsoft Dynamics 365 Sales

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Technology

Tools

X++

C#

.NET

JavaScript

KingsWaySoft

Job description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Technology Strategy

Management Level

Manager

Job Description & Summary

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the team

PwC Southeast Asia Consulting's vision is to create meaningful relationships with our clients by powering the next generation digital enterprise.

Our practice spans the whole range of clients’ digital capabilities, ranging from strategy to execution. We help solve complex boardroom problems, and work with the team to not only solve problems of today but get them ready for new opportunities for tomorrow, creating the pathway of how technology can enable business visions. We help our clients with advisory services such as IT & cloud strategy, IT cost & governance, IT operating model etc. We also work on the implementation of various IT applications e.g. CRM, ERP and SharePoint.

About the Role

• Design, develop, secure, and extend a Dynamics 365 Customer Insights & Marketing
• Design, develop, secure, and extend a Dynamics 365 Customer Service and Sales
• Conduct workshop with clients to collect functional requirements, create into user stories with acceptance criteria
• Conduct workshop with clients to collect technical requirements, derive the technical & integration architecture
• Conduct workshop to collect data migration & data integration requirements to derive the migration strategy
• Analyse requirements and estimate effort for both the development of new features and customization of existing feature
• Develop applications using .NET within Microsoft cloud technologies leveraging on Azure Functions or Azure Logic Apps
• Perform peer code reviews and participate in design sessions.
• Review test plans, coordinate test execution, and analyze test results to ensure functionality, completeness, and quality of solution
• Communicate and work with clients regularly during the implementation cycle
• Align with change management process and deploy code to Production, QA, etc.
• Create and maintain functional requirements and technical specification documentation
• Conduct training for clients as necessary as well as KT sessions with colleagues on best practices and/or new features
• Take up role of migration lead or migration consultant if required

About you

• Bachelor’s degree in Computer Science, Information Technology, or related course
• Minimum 8 years experience with Microsoft Dynamics 365 Sales, Marketing, Customer Service, technical implementation
• At least 5 end-to-end full life cycle implementations of Microsoft Dynamics 365
• Strong knowledge of Microsoft cloud environments such as Power Platform, Azure and Office 365
• Proficient with X++, C#, .NET, or JavaScript
• Preferred to have one or more Microsoft Dynamics certification
• Preferred to have use migration tools the like of KingsWaySoft

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

End to End Implementation, Functional Technical, Implementation, Microsoft Dynamics 365, Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Marketing, Microsoft Dynamics 365 Sales

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Algorithm Development, Alteryx (Automation Platform), Analytical Thinking, Analytic Research, Big Data, Business Data Analytics, Coaching and Feedback, Communication, Complex Data Analysis, Conducting Research, Creativity, Customer Analysis, Customer Needs Analysis, Dashboard Creation, Data Analysis, Data Analysis Software, Data Collection, Data-Driven Insights, Data Integration, Data Integrity, Data Mining, Data Modeling {+ 43 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date