Business Operations Analyst

KELLYSPRING INTERNATIONAL PTE. LTD.; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic and innovative tech company as a Business Operations Analyst, where you'll manage contract documentation, track project efforts, and support data analysis for the Portfolio Management Office. This role offers continuous learning and professional development opportunities, paving the way for career growth toward a Portfolio Manager position. You will work in a collaborative environment, gaining hands-on experience in project portfolio management while contributing to decision-making processes. If you're detail-oriented and proactive, this is an exciting opportunity to advance your career in a supportive setting.

Benefits

Continuous learning opportunities

Professional development

Pathway to Portfolio Manager role

Cross-functional career moves

Collaborative work environment

Qualifications

• Bachelor’s degree in relevant field required.
• 2+ years of experience in business operations or data analysis preferred.

Responsibilities

• Manage contract documentation and track project efforts.
• Extract and validate large volumes of data with high accuracy.
• Collaborate with stakeholders to ensure contract compliance.

Skills

Advanced Excel skills

Attention to detail

Organizational skills

Problem-solving skills

Verbal and written communication

Bilingual in English and Mandarin

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Information Management

Bachelor’s degree in Mathematics

Bachelor’s degree in Statistics

Bachelor’s degree in Finance

Bachelor’s degree in Economics

Bachelor’s degree in Computer Science

Bachelor’s degree in Engineering

Tools

Microsoft Power BI

Tableau

SQL

Job description

We are seeking a detail-oriented and proactive Business Operations Analyst to join our team. You will be responsible for managing contract documentation, tracking project efforts, and supporting the Portfolio Management Office (PMO) with data analysis. You will also play a crucial part in supporting decision-making related to manpower planning and contract budget compliance. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to manage multiple responsibilities efficiently.

This position offers continuous learning and professional development opportunities, including a clear pathway to progress toward a Portfolio Manager role, as well as broader career growth through a talent development roadmap which supports cross-functional moves and future leadership opportunities.

Responsibilities:

• Contract Management:
• Maintain and update records of contracts and contract-related data.
• Track key contract milestones, deliverables, and effort usage.
• Liaise with relevant stakeholders to ensure contract compliance.
• Project Effort Tracking:
• Monitor and track project resources’ effort allocation across multiple projects.
• Identify and flag effort overrun or underutilization issues.
• Consolidate time and effort reports from various sources.
• Data Handling & Analysis:
• Extract, input, and validate large volumes of data with high accuracy.
• Use Excel and other tools to generate regular reports and dashboards.
• Provide insights, forecasts and trends on contract usage and manpower utilization.
• Stakeholder Collaboration:
• Work closely with Project Managers, team members, and PMO team to gather data and clarify information.
• Communicate findings clearly and professionally to senior management.
• Assist in preparing presentations and reports for internal review and decision-making.
• Administrative and Communication Support:
• Handle miscellaneous tasks to support the overall efficiency of the PMO.

Must Have:

• Bachelor’s degree in Business Administration, Information Management, Mathematics, Statistics, Finance, Economics, Computer Science, Engineering or a related field.
• Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, charts, conditional formatting, etc.).
• Strong attention to detail, organizational, and time management skills.
• Strong problem-solving skills and keen business acumen.
• Excellent verbal and written communication skills.
• Bilingual in English and Mandarin to facilitate communication with Chinese-speaking associates.

Good to Have:

• Familiarity with contract administration and effort tracking concepts.
• Familiarity with Microsoft Power BI, Tableau, SQL, or other analysis/reporting tools.
• 2+ years of experience in a similar business operations, PMO support, project coordination, contract management, or data analysis role.

Why Join Us?

• Be part of a dynamic and innovative tech company.
• Continuous learning and professional development opportunities, including a clear pathway to progress toward a Portfolio Manager role.
• Opportunities for cross-functional career moves and long-term leadership growth.
• Gain hands-on experience in project portfolio management involving diverse projects with a global reach.
• Work alongside experienced professionals in a collaborative and supportive work environment.