Test Programme Manager (JR17781)

Key Responsibilities:

1. Overall accountable and responsible for delivery of testing services within the Test domain.
2. Manage and oversee the day-to-day delivery of test services by Bank-appointed vendors in the conduct of testing.
3. Work with the Vendor and other Bank stakeholders to review, provide feedback, and sign off on the test strategy, test plans, and other Vendor artifacts for the testing service delivery across upcoming releases for the assigned Test project.
4. Coordinate with the Test Governance team to ensure adoption of testing methods, standards, and tools, and to coordinate any health checks or audits.
5. Ensure that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.
6. Engage with various Bank stakeholders (including but not limited to application, security, infrastructure, and business) and testing service providers to ensure testing services meet the Bank's objectives and demand.
7. Act as the first point of escalation for any issues raised by Bank stakeholders or testing service providers.
8. Quantify, manage, track, and report test-related statuses, SLA, and KPIs, ensuring that defined testing transformation SLA and KPI targets are met for the accountable portfolio.
9. Drive and collaborate with all Bank stakeholders and test service providers to plan all testing-related deliveries for the accountable portfolio.
10. Participate and contribute in forums, as required, to drive testing transformation and innovation.
11. Work closely with the Test Engineering Lead to provide inputs around domain-specific test engineering requirements and ensure that they are met.
12. Establish and maintain effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
13. Engage stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test team.
14. Manage contractual and Bank financial papers submitted by the vendors to obtain approval and closure.