Senior Sales Manager

Accor Asia Corporate Offices; Singapore; On-site; USD 45,000 - 85,000; Full time

Job summary

An established industry player seeks a dynamic Senior Sales Manager to drive revenue growth through innovative sales strategies and exceptional client relationships. This role involves identifying business trends, developing new client opportunities, and collaborating with various departments to enhance hotel performance. With a focus on authentic communication and a fun, energetic approach, you will thrive in a vibrant environment that values creativity and teamwork. If you are passionate about sales and hospitality, this is your chance to make a significant impact in a thriving market.

Qualifications

• Proven experience in sales management with a focus on client relationships.
• Strong analytical skills to identify market trends and opportunities.

Responsibilities

• Solicit and service transient and group business to meet revenue goals.
• Develop new business opportunities and maintain client relationships.

Skills

Sales Management

Client Relationship Management

Market Analysis

Business Development

Communication Skills

Education

Bachelor's Degree in Business or Hospitality

Job description

Company Description

Mondrian Singapore Introduction

A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at the top of that hill.

Job Description

What do we expect from you?

Under the general guidelines of the Director of Sales, the Senior Sales Manager solicits and services transient and group business that enables Mondrian Singapore Duxton to meet and/or exceed set revenue goals.

The Sales department is responsible for selling the hotel and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The Senior Sales Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it’s expected that a significant portion of time be devoted to new business development.

How your day looks like:

• Identify business trends and marketing opportunities that can improve the hotel’s performance.
• Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Prospecting and growing an account list, handling incoming leads and closing sales.
• Plan, execute and follow-up on sales trips as approved.
• Work closely with other sales associates and calling in on important customers and establishing multiple levels of contacts within the customer’s organisation.
• Participate in the sales meetings by sharing latest market trends and new business development opportunities and activities.
• Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales.
• Organizes familiarization of hotels and their facilities with clients and potential ones.
• Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales.
• Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
• Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans.
• Demonstrate good working relationship with other departments maintaining effective communication and teamwork.
• Actively assist the Credit Department in follow-up of overdue accounts.
• Other duties assigned by the Director of Sales when required from time to time.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.