Ebilling Specialist

Pulse HRM; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading company in electronic billing seeks an Ebilling Specialist to support multiple law firms. The role involves managing electronic billing, submitting invoices, and maintaining client relations. Candidates must possess excellent communication skills and at least one year of relevant experience, with a preference for those familiar with EBilling platforms.

Qualifications

• 1 year of professional work experience with legal electronic billing.
• Experience with EBilling platforms like EbillingHUB, Tymetrix, and Serengeti preferred.
• Excellent written, verbal communication, and interpersonal skills required.

Responsibilities

• Submit monthly electronic invoices to clients, ensuring guidelines are followed.
• Track the status of electronic invoices and resolve rejections.
• Set-Up and maintain vendor sites for new matters and timekeepers.

Skills

Invoicing

Communication Skills

Technical Skills

Organizational Skills

Detail-oriented

Education

Bachelor degree preferred

Tools

Microsoft Excel

Microsoft Office

EBilling Platforms

Job description

DescriptionAs an Ebilling specialist at Intelliteach you will assist with the management of electronic billing for multiple law firms as part of a centralized team. Your responsibilities will include: gathering information and documentation to facilitate the set-up of new clients, then ongoing maintenance of existing clients, in the designated Ebilling Software and vendor sites; collaborating with the local team, as well as firm personnel, to ensure the timely submission of invoices and resubmission of corrected and/or appealed invoices. This role acts as a primary support and back up for the (Managers Title).Responsibilities Submit monthly electronic invoices to firm clients, ensuring all client and firm guidelines are followed during submission. Track the status of electronic invoices from submission to acceptance. Resolve rejections until submission is successful and keep documentation of issues/resolution. Liaise between firms billing/collections team, billing attorneys, secretarial staff and clients regarding ebilling, as directed. Set-Up and maintain vendor sites for: new matters, new timekeepers, new and revised budgets and ongoing rates. Identify, research, and troubleshoot rejected invoices and other issues as they arise so that electronic invoices are properly submitted and accepted by clients. Interact with various groups, to document and educate timekeepers to preclude future issues and expedite the acceptance of electronic invoices. Coordinate resubmission of invoices with billing team, billing attorneys, secretaries and client representatives. Ensuring corrective action is in place for future submissions. Assist in the preparation and maintenance of Ebilling manuals, reference guides, and educational tools that support the Ebilling operation. Assist with analyzing industry trends, proactively seeking ways to improve current process and maximizes efficiency with the group. Assist with special projects and ad-hoc requests as directed by management. Other Duties as they arise.QualificationsExperience: 1 year of professional work experience with legal electronic billing.Skills and Ability Service oriented and self-motivated, consistently performing with a high sense of urgency and pride in product. Superior organizational skills and must be detail-oriented. Superior technical skills, must work in multiple software programs and online vendor websites. Prefer experience with law firms. Prefer knowledge of EBilling platforms such as EbillingHUB, Tymetrix, Serengeti, etc. Advanced proficiency with Microsoft Excel and Microsoft Office products. Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, and third party vendors.EducationBachelor degree preferred.Hiring organizationPulseHRMEmployment TypeFull-timeJob LocationPorvorim GoaWorking HoursShift 06.30 pm to 03.30 am ISTDate postedJuly 16, 2024Valid throughAugust 16, 2024,

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