IT Executive (Applications)

TWG Tea Company Pte Ltd; Singapore; On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an IT Support Specialist to provide day-to-day helpdesk support across various applications, including ERP and POS systems. This role involves collaboration with Marketing, Finance, and Operations teams to ensure smooth operations and effective data management. The ideal candidate will have a degree in Computer Science or related fields, along with relevant experience in retail or F&B sectors. Join a dynamic team where your problem-solving skills and positive attitude will contribute to the success of exciting projects and initiatives.

Qualifications

• 1 to 3 years of experience in IT support, preferably in Retail or F&B.
• Experience with POS and ERP systems is essential.

Responsibilities

• Provide IT helpdesk support for ERP, POS, and website applications.
• Document process flows and assist in training guides.

Skills

POS Systems

ERP Systems

Excel

SQL

Problem-Solving

Communication

Education

Degree in Computer Science

Diploma in Computer Science

Job description

RESPONSIBILITIES:

• Day-to-day IT helpdesk support to end-users on all applications like ERP, POS, and website within the group
• Work with Marketing, Finance and Operations to perform updates to Point-of-Sales master data and configurations
• Assist in documenting process flows, test case scenarios and training guides
• Liaise with HQ IT for all group initiatives, protocols and systems implementation
• Support and manage store opening projects across multiple regions

REQUIREMENTS:

• Degree/Diploma in Computer Science or related studies with 1 to 3 or more years of working experience
• Must have working experience in at least one POS and/or ERP systems
• Must have good Excel formula skills, basic SQL query skills
• Positive attitude with a team-player mindset with good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Experience working in Retail and/or F&B industry will be an added advantage
• Occasional travelling might be required

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.