Relationship Manager

An exclusive and premium membership club that offers bespoke and premium experiences that center around entertainment, travel, sports, and wellness, is looking for individuals who are passionate about luxury lifestyle and sales to join us as Relationship Manager.

Responsibilities:

You will be responsible for attracting new members and retaining existing members, establishing potential channels or opportunities to expand the member base.

• Develop and execute sales strategies to attract new members and grow the club's membership base while building and maintaining a strong pipeline of prospective members through networking events and industry gatherings.
• Conduct personalized tours of the club, providing prospective members with an in-depth understanding of the club's amenities, offerings, and benefits.
• Maintain the club's CRM Management system to ensure all members' data are up to date.
• Work closely with the Lifestyle Producer and Concierge team to develop promotional materials, campaigns, and strategies to attract new members. Assist in creating and organizing exclusive events to showcase the club to potential members.
• Gather feedback from prospective and new members about their experience with the sales process, offering insights to improve the sales cycle and overall member acquisition.
• Regularly report sales performance, member acquisition rates, and progress towards targets to adjust strategies and improve results.

Requirements:

• Tertiary education is preferred.
• Pleasant personality & speaks well.
• Relevant 2-3 years experience in the hospitality industry or work within a private members club or similar high-end service environment.
• Resourceful, independent, possesses initiative and drive.
• Strong interpersonal skills.
• Work experience in Singapore and/or APAC market is essential.
• An existing network of contacts within the high-net-worth community is preferred.

Desired Skills and Experience:

Negotiation, CRM, Wealth Management, Referrals, Lifestyle, Entertainment, Interpersonal Skills, Relationship Management, Wealth, Loans, Hospitality Industry, Sales Process, Compliance, Networking, Financial Analysis, Banking.