Business Director - Creative

Dentsu Creative; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A leading creative agency seeks a Business Director responsible for client relationships, business growth, and project management. The ideal candidate will have extensive experience in account management and a proven track record in developing successful strategies. This role requires strong negotiation skills and the ability to manage multiple projects in a fast-paced environment.

Qualifications

• At least 10 years’ experience in Account Management.
• Proven track record in developing and implementing successful business growth strategies.

Responsibilities

• Overall leadership of group of clients and ownership of senior client relationships.
• Delivery of service proposition to clients and management of individual client businesses.
• Identify opportunities and new interests to drive revenue.

Skills

Client Relationship Development

Negotiation

Strategic Thinking

Project Management

Entrepreneurial Mindset

Education

Tertiary Qualification in Mass Communication

Tertiary Qualification in Business

Tertiary Qualification in Marketing

Job description

About Us

Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, business and society. Established in 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.

About the role

As a Business Director, you have an overall responsibility to plan and identify new/existing business prospects, from pitch for tender to deal closure. This involves monitoring and mentoring business growth through quality delivery and solve business challenges. The ideal candidate should have a pioneering spirit in delivering holistic digital media concepts, can easily work with a wide range of professionals, and is extremely organized.

So if you have a competitive drive, are happy to keeping clients experience great and employees’ morale high, and is comfortable to constantly raising the bar by unlocking creative thinking, please read on:

What you will do

• Overall leadership of group of clients – Ownership of the senior client relationship as per the defined relationship strategy for the client. Become their go-to person and being a visible and influential member among the senior client management team;

• Managing the Business – Delivery of the service proposition to clients and full end-to-end management of the business on individual clients;

• Project Management – Be the client’s spokesman to translate client’s vision and articulate needs into business requirements by creating dependable, organized and clear communications at all levels. Ensure that the team is appropriately resourced for client activities, including for presentations, approvals and production;

• Proactive Client Development – Understand client’s product or service, the market and its consumer in terms of sales, market-share and competitor products to deliver innovative and creative solutions to client briefs;

• Stakeholder Partnership - Work collaboratively across Dentsu and clients at all levels, as needed – use good knowledge of products and services to drive business values, to maintain seamless and consensus delivery for key milestones around the clients’ objectives and culture;

• Commercial Finance – Understand the larger financial picture and impacts on contribution margins/revenue targets. Be a thought leader to managing and meeting the commercial targets within the budget and other financial processes that minimize debt and maximize working capital.

• New Business – Identify opportunities and new interests that the client may not recognize to help drive revenue and benefit business needs as their prefer marketing strategic agent. Lead initiatives in conjunction with identified clients’ new business and marketing objectives;

• People Management & Development – Ownership of direct line reporting employee’s performance appraisal. Advocate learning needs, proactive in providing coaching, identifying talent and succession planning include, career mapping and organization capability retention.

Qualifications:

• Proven track record in developing and implementing successful business growth strategies in an interactive marketing agency, including demonstrated good client relationship development and service.
• Proven ability to build and maintain long-term client relationships, demonstrated through continued partnerships within the same account and strengthened by client loyalty even across career moves.
• At least 10 years’ experience in Account Management with deep understanding of industry best practices and engagement techniques.
• Strategic rigor and has holistic viewpoint with ability to align marketing objectives and solutions.
• Have led and enhanced team performance in a virtual/matrix organization set-up, contribute significantly to the strategic direction of Dentsu Aegis Network.
• An excellent negotiator and an influential verbal and written communicator.
• Ability to understand cultural nuances and adapts own style to fit. Respect differences in culture, approach and skillset.
• Possess tertiary qualification in Mass Communication, Business and/or Marketing.

Core Competencies:

• Able to analyze numerical data and pull out reasonable and rational conclusions to underpin the innovative strategic plan.
• Strong interest and up to speed in what’s fuelling Brand & Comms, Online & Offline Experience Design, Product & Service Innovation
• Demonstrates an entrepreneurial mindset by proactively identifying opportunities, deepening client relationships, and driving business growth
• Extremely detail-oriented and able to manage ambiguity.
• Ability to skillfully juggle multiple pieces of business and handle numerous projects simultaneously.
• Work well under pressure and within timeline constraints.
• Positive and a self-starter.

Location: Singapore

Brand: Dentsu Creative